Savvy travelers turn to social media for unbiased reviews of hotels, resorts and restaurants. Savvy brands and management companies in turn rely on Revinate’s intuitive platform to get instantaneous updates on what’s being said about them and their competition online, arming them with the business intelligence and solutions necessary to take actions that measurably boost guest satisfaction and sales.
Monitor all Properties
Only Revinate provides brands and management groups with a dashboard to monitor the feedback and social media performance of all portfolio properties. Gain unparalleled competitive intelligence and invaluable insight into guest satisfaction across all of your hotels and restaurants.
Enforce Brand and Group Standards
Use Revinate to easily monitor guest feedback to ensure that all properties are performing to expected standards. More...
Surface Top Performers
Rank all properties to identify best performers across numerous metrics, including review ratings, frequency, review response coverage and more.
Operationalize Public Guest Feedback
Easily set and track goals for all properties using Revinate’s exclusive GS2 Reports. More...
Identify Management or Operational Issues
Our sophisticated, enterprise-grade analytics will help you quickly identify management or operational issues at any individual property.
Route Guest Feedback for Follow-Up
Workflow tools in Revinate allow you to collaborate and manage tasks with both corporate colleagues and staff at each property, making sure that all issues that arise from guest feedback are handled efficiently in order to improve operations and increase guest satisfaction and loyalty.
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Custom Property Groupings
Create custom property groupings for brands, class, region, ownership group or any other criteria in order to easily track success, and best and worst performers, by group.
Global, Enterprise-Grade Solution
Revinate’s highly secure, scalable cloud-based platform is relied upon by the world’s largest brands and allows access from anywhere in the world. Multi-language support and global review coverage ensure a scalable solution for any and all global regions.
Core Features
Intuitive and easy to use
With a focus on ease of use, Revinate is ideally suited for wide adoption, from front-desk staff to sales and marketing executives, and from general managers to corporate users.
Global Review Coverage
In addition to monitoring all leading US review sites, Revinate also covers the leading international review sites across Europe, South America, Asia and the Pacific, to ensure that you have the most comprehensive view of your online reputation, whether you are located outside the US or you cater to an international clientele.
Restaurant Accounts
If you think people are talking about your hotel, wait until you see what they have to say about your restaurant.
Critical Business & Competitive Intelligence
Revinate takes unstructured guest feedback and turns it into the crucial business and competitive intelligence that you can use to improve your operations and increase guest satisfaction, loyalty and sales.
Highest Data Quality and Performance
Revinate understands the mission-critical nature of the information we provide, and we’ve invested heavily in our enterprise-grade solution to make sure that our data quality and performance meet the very highest standards of the customers who rely on us daily.
Enterprise-Class Analytics
From sentiment analysis to competitive benchmarking, Revinate provides the tools you need to see where you are strong, and where you should focus time and resources.
Unlimited Users
Add as many users as you would like to your account for no additional charge. Set user rights to ensure the right level of access for each user.
World-Class Service and Support
All Revinate clients get a named account manager and all the personalized training needed to succeed.
Certified by TripAdvisor
Rest assured knowing that Revinate and TripAdvisor have partnered to provide you access to the most accurate review data possible.