Revinate understands the unique needs of management and staff at the property level. We’ve been there. We know you are busy, and you need to act fast. We’ll train your team and provide best practices so that everyone from your GM to DORM, and housekeeping to marketing teams, can effectively use Revinate to drive bottom line results.
Revinate’s goal is to make it as easy as possible for you to monitor and track feedback across the entire social web and easily analyze your performance from one single dashboard. Close integration with Facebook means that you can now manage all the content on your Page, track your performance over time, and see detailed analytics about your followers and reach, all from within Revinate.
Comprehensive Reviews Dashboard
Save time by reading and responding to all your online reviews in one place. Easily sort by review site, date, or sentiment. Even read competitors’ reviews.
Much more than a monitoring service, Revinate makes it easy to take action to improve your operations and online reputation. Route guest feedback for follow-up, respond to reviews and engage with customers across the social web. More...
Daily, Weekly and Real-Time Alerts
Get notified when new reviews are published for your hotel or your competition, when people use services like foursquare to ‘check in’ to your venues, or when you receive social media mentions. Never again will you miss important feedback.
Social Media Monitoring
Uncover what people are saying about your hotel, restaurant, bar, spa or any other facility across millions of sites, including Twitter, Facebook, foursquare, news sites, blogs or photo and video sites. Prioritize engagement by Klout score and connect with fans and prospective guests to drive loyalty and sales.
Easily publish your favorite reviews from across all top review sites to your Web site and Facebook page to ensure that prospective guests have all the data they need to book directly with you. More...
Monitor your venues, connect with foursquare users and easily create specials through the Revinate dashboard in order to drive ancillary revenue, reward loyalty, and surprise and delight guests that ‘check-in’ to your property.
Intuitive and easy to use
With a focus on ease of use, Revinate is ideally suited for wide adoption, from front-desk staff to sales and marketing executives, and from general managers to corporate users.
Global Review Coverage
In addition to monitoring all leading US review sites, Revinate also covers the leading international review sites across Europe, South America, Asia and the Pacific, to ensure that you have the most comprehensive view of your online reputation, whether you are located outside the US or you cater to an international clientele.
If you think people are talking about your hotel, wait until you see what they have to say about your restaurant.
Critical Business & Competitive Intelligence
Revinate takes unstructured guest feedback and turns it into the crucial business and competitive intelligence that you can use to improve your operations and increase guest satisfaction, loyalty and sales.
Highest Data Quality and Performance
Revinate understands the mission-critical nature of the information we provide, and we’ve invested heavily in our enterprise-grade solution to make sure that our data quality and performance meet the very highest standards of the customers who rely on us daily.
From sentiment analysis to competitive benchmarking, Revinate provides the tools you need to see where you are strong, and where you should focus time and resources.
Add as many users as you would like to your account for no additional charge. Set user rights to ensure the right level of access for each user.
World-Class Service and Support
All Revinate clients get a named account manager and all the personalized training needed to succeed.
Certified by TripAdvisor
Rest assured knowing that Revinate and TripAdvisor have partnered to provide you access to the most accurate review data possible.