eCornell's Hospitality Blog Covers Revinate Stories
Last week, eCornell's Hospitality Blog - which is fast becoming a rich hospitality industry resource reporting on the latest trends in hotel marketing, sales and revenue management - shared two of our latest stories on managing hotel customer service with... More...
HotelNewsNow Covers ORM for Economy Hotels
In today's incredibly competitive hotel environment, every hotel needs an edge. Often, without large marketing budgets or a prime location, that edge comes in the form of glowing reviews and great standing on TripAdvisor's Popularity Index. Today, HotelNewsNow published an... More...
TNooz Covers Client Wins
On the heels of the announcement of the winners of the 2012 Revinate Awards, tnooz picked up the story of how leading hotels are proactively managing their online reputations and experiencing great gains as a result. Read the story here. More...
Lodging Hospitality Covers Revinate
Lodging Hospitality interviewed Revinate co-founder and CEO, Jay Ashton, and Sean Mullen, Noble House chief sales and marketing officer for a story about how social media and online reviews are changing the way staff bonuses are determined in the hospitality... More...
Revinate Featured in IDG News Video
Enjoy this video featuring Revinate co-founder and CEO, Jay Ashton and Norbert Mede of Hotel Griffon as they explain the importance of online reputation management for the hospitality industry and how Revinate helps. More...
Revinate Goes Global
Revinate Goes Global with Increased Language Support and Regional Offices to Answer Growing Worldwide Demand for Online Reputation and Social Media Management Revinate Adds 12 of the World’s Most Common Languages to Upgraded Platform; New Release Supports Growing International Customer... More...
ZDNet Covers Revinate
Revinate received some nice press coverage today by Heather Clancy at ZDNet. The article focuses on how Revinate helps small hotels manage their online reputation and includes customer commentary from James Lim at Joie de Vivre, one of our first... More...
Huffington Post Travel Mentions Revinate
Today, Paul Brady of Huffington Post Travel published a great article for hoteliers titled Five Predictions For The Future Of The Hotel Industry. In the article he summarized key takeaways from Cornell University's recent Hospitality Research Summit, several of which weaved in Revinate's take on the impact a customer's social media mention can make on your brand: "With transparency and social media today, there are no secrets anymore," Revinate's Michelle Wohl told HuffPost Travel after the conference. "As soon as you disappoint a customer, that's when they are going to take to social media." More...
Tnooz Feature: How Social Media is Changing Hospitality
Over the many centuries that the hospitality industry has existed, technology has rarely changed the way that hotels interact with guests during their stay. The last major disruption was the in-room telephone, which allowed guests to call the front desk with a complaint or request. Now, with the advent of smart phones and social media, we are seeing another major shift in hotel-guest relations so big that even compensation packages are being built around the ability of hotels to adapt. More...
Revinate Receives $14.5 Million Series A Financing
Today, Revinate, the leading provider of cloud-based enterprise software for the hospitality industry has raised $14.5 million in Series A financing from leading venture capital firms Benchmark Capital and Formation 8. The funding will be used to accelerate Revinate’s international... More...