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How to make every guest touchpoint count and lead guest experiences with trust
The Hotel Moment podcast — episode 75 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Andrew Ladd, VP of Marketing at Noble Hotels & Resorts, go below the surface to discuss what it means to gain the trust of guests. Hoteliers are at a huge advantage when it comes to leveraging technology to gather data to better understand their guests, but Ladd reminds us that [...]
Revinate wins Comparably awards for 5th quarter
Revination Revinate wins Comparably awards for 5th quarter Revinate has won two more Comparably awards: Best CEO and Best Company Culture! We made it to the top 100 small-to-medium-sized businesses from over 10 million anonymous ratings across 70,000 companies. Winners of these awards were chosen based on anonymous employee feedback from the last 12 months. The Best CEO award measures how happy our employees are with our [...]
Tips to reduce “leaky-bucket syndrome” from your hotel website
What’s one thing all guests have in common? The booking journey. And what’s one thing your hotel can influence? The booking journey. Prospective guests are scouting trip locations, hunting for cheap rates, and perusing hotel websites to learn more about each brand’s offerings and stay experiences. In fact, 74% of travelers who did their trip and rate research on TripAdvisor went on to book directly on a hotel website. And with 72% of travelers preferring [...]
Revinate achieves AWS Travel and Hospitality Competency Status
Press release Revinate achieves AWS Travel and Hospitality Competency Status By achieving this designation, Revinate reinforces its commitment to the hospitality industry. PALO ALTO, US | DECEMBER 6, 2023 Revinate, a global leader in hospitality technology, has achieved the Amazon Web Services (AWS) Travel and Hospitality Competency status. This certification validates Revinate’s commitment to transform the hospitality industry with its data platform and guest communication solutions. [...]
Revinate selected as preferred CRM provider for The Leading Hotels of the World
Press release Revinate selected as preferred CRM provider for The Leading Hotels of the World Your Content Goes Here Global leader in independent luxury hospitality and global leader in hospitality technology have entered into a preferred vendor alliance. Palo Alto, US | December 2023 Revinate, a global leader in hospitality technology, is pleased to announce that it has been specially chosen by The Leading [...]
Modern and focused commercial strategy — What does it look like?
The Hotel Moment podcast — episode 72 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Lori Kiel, Chief Commercial Officer of the Kessler Collection, break down the history of commercial strategy and how it’s traditionally been approached within hospitality. Kiel explains several ways technology acts as a vehicle to advance commercial initiatives while helping teams commit to one goal as comp sets change. Tune in [...]