Customer story: Carefully monitoring guest feedback
Today’s travelers have many choices for hotels, so Hurawalhi Island Resort, a Crown & Champa Resorts property, knew they needed to find a way to show potential guests just how much they had to offer.
After reviewing a number of technology solutions, the hotel ultimately selected Revinate. Now, it’s simple to stay on top of post-stay surveys and ensure any issues are swiftly resolved before it’s too late.
The results? A slew of awards. Visit the full story for more details.
Related links
Optimizing surveys to learn more
APAC responses and ratings overview
Treat guest surveys with care