Customer story: Implementing a review response strategy
Differentiating their property in the competitive Portland, Oregon market was a challenge for the Inn at Northrup Station. They needed more visibility through online review platforms.
The Inn at Northrup Station team turned to Revinate to help improve their online reputation. Before long, they had developed a solid plan for managing the volume of reviews and responding to them.
In just 6 months, the Inn at Northrup Station was able to climb to the #3 spot on Tripadvisor. To learn more about this property’s success, read the full story.