Cheaters never win, or so the saying goes. As a hotelier, while it might be tempting to manipulate reviews, a recent federal court ruling against Meriton Property Services in...
Category: online reputation management
5 Ways Hotels are Screwing Up Guest Engagement: How You...
You would think guest engagement is simple. They already like your brand enough to book a room....
EMAIL MARKETING STRATEGY GUIDE
The ultimate guide for hoteliers to improve their campaigns and drive revenue with email. Learn about the best strategies and practices currently working in hospitality email marketing.
GET THE GUIDE
Exclusive Insights: Top 5 Globally Trending Topics in G...
For the tens of thousands of hoteliers who use Revinate Reputation, sentiment analysis is crucial for helping...
One Example of How NOT to Respond to Negative Reviews
The owner of a tapas restaurant recently posted an 895 word response on TripAdvisor after a customer...