Category: Webinar

Marketing Specialist

Webinar Tomorrow: How to Deliver the Perfect Guest Experience

CLICK HERE to register for the free webinar. Technology is advancing. Much of your hotel’s guest feedback is now online and public, and according to the 2013 TripBarometer report, 93% of travelers worldwide say this online feedback has an impact on their booking decisions. The travel world is evolving, and with it, the wants, needs, … Continued

Marketing Specialist

How Hotels Can Deliver the Perfect Guest Experience

From research to booking to checkout, your guest experience is complex, with multiple touch points and opportunities for both disappointing as well as surprising and delighting your guests.  As a hotelier, how can you appeal to both the millennial traveler looking for a unique experience as well as the baby boomer looking for a great … Continued

Marketing Specialist

Hotel Marketing Webinar Q&A

Just before Thanksgiving, we hosted a webinar titled, It’s not about you: Why hotel marketing needs to change. So many of you asked great questions that we didn’t have a chance to answer all of them. In this post, we’ll answer the questions we didn’t get to. Speaking of webinars, our next webinar is scheduled … Continued

Marketing Specialist

Webinar Q&A: Delivering the Ideal Millennial Experience

On Thursday of this week, we hosted a webinar, “Delivering the Ideal Millennial Experience.” Unfortunately, we ran out of time and didn’t get to answer all the questions our attendees asked. So, here are our answers to the questions we missed. If you were unable to attend the live webinar, you can download the recorded … Continued

Marketing Specialist

Hotels and Marketing to Millennials

One way that Millennials stand apart from previous age demographics is that they are the least responsive group to traditional marketing tactics. So, in addition to having to navigate the new world of online reviews, many hoteliers are finding that when marketing to Millennials, their usual approach to advertising is becoming less effective. According to … Continued