This week in hospitality news, the press covered items like Starwood’s release of mobile keyless entry and the 2014 WTM Industry and Trends Reports.
Here at Revinate, we’ve been busy keeping up with the latest hospitality trends to help keep you in the know. On our blog last week, we covered everything from tips on how to successfully market on Google+ to TripAdvisor’s policies on removing reviews.
If you missed out on anything, don’t you worry. We’ve collected all of this week’s posts and organized them below to make it as easy as possible for you to catch up.
Enjoy the rest of your weekend.
Although Google+ started slow, it now has more active users than Twitter. (Read more)
Hoteliers today are still missing the mark when it comes to capturing and using guest data for more relevant engagement. (Read more)
Once you’ve decided that social media is something your hotel should be doing, the next step is to build a social media team and execute a strategy based on your hotel’s resources and objectives. (Read more)
Hoteliers want nothing more than to craft the perfect stay for each and every guest. But as an hotelier, there isn’t much you can do when you have an uninformed and difficult traveler. (Read more)
There are a few specific circumstances under which TripAdvisor will remove a bad review. (Read more)
This week’s hospitality news. (Read more)