Hotel Data Conference – August 3 and 4
If you’re coming to the Hotel Data Conference in early August, please be sure to come to the “Owning Your Guest” breakout session. I am starting to put together some great data about guest reviews that I will share with attendees at the session… and then with blog readers. With millions of reviews to analyze, I’m sure we’ll be able to pull out some great nuggets that will help you understand who is writing reviews, who is responding to reviews, and why it matters. If there are any stats you would like us to look into, please let me know!