Revinate’s Fall Webinar Lineup Announced

Revinate, the new standard for guest satisfaction, is pleased to announce its Fall Webinar calendar. Please join us for the following, free online events:

Social Media Ambush: How to handle sensitive situations, from requests for special treatment to review blackmail Tuesday, September 27
9am Pacific/12pm Eastern

Handling challenging guests is nothing new to the hotel industry, but the public, viral nature of social media makes these situations particularly daunting. And while the vast majority of travelers conduct themselves on social networks with fairness and integrity, it’s this small minority that cause headaches for staff. Join hospitality veteran Daniel Edward Craig and Revinate’s Michelle Wohl for advice on dealing with this new threat.

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Revenue Management – Building Your Leadership Equity
Wednesday, October 12th
10am Pacific/1pm Eastern

The role of revenue management is changing dramatically, given new distribution channels and social media. Revenue Managers are in the unique position of being able to drive important decisions and lead the hotel towards its sales goals. Join Cary Broussard, Marketing Professor at NYU Tisch Center and Owner of Broussard Communications and Michelle Wohl, VP of Marketing at Revinate, for a free Webinar to learn how Revenue Managers can take on more responsibility and gain more visibility, while keeping the day manageable.

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A Deep Dive into Revinate

Thursday, October 13th
9am Pacific/12pm Eastern

With online reviews and recommendations driving more bookings than either location or price, hotels must ensure that they’re on top of their online reputation. Revinate is a software platform designed exclusively for the hospitality industry that makes it easy to take control of your online reputation by using online reviews and social media to learn from and connect with travelers. Join us for a deep dive into the product to understand why the leaders in hospitality have come to depend upon it. Note: As this Webinar is exclusively for hotel/brand employees, please register using your work email.

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