For those of you who are as social media obsessed as I am, this comic probably hits very close to home. While we never encourage your hotel or restaurant brand to use social for one-way communication, many social media users do love to broadcast their day-to-day activities over various social networks. Regardless of your usage, it’s important to keep up with the latest news and trends in the online reputation space. Enjoy the stories below and stay tuned for more blog posts on industry trends in the near future!
Facebook’s New APIs Help Brands Monitor, Respond to Comment Replies
Responding to Reviews: Lessons from a Decade of Responses
Property staff can encourage direct bookings
Hoteliers balance formal ratings, user reviews
Facebook Home: Everything You Need to Know
Not adviseable, but interesting: Fake Twitter followers go for $18 per 1,000, RTs for 5 cents
Vine Announces Trending Hashtags, Further Antagonizing Haters
Facebook Home and its travel industry relevance
How to Earn More Twitter Influence
5 Ways to Get Visual on Social Media
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