
How to Communicate with Your Guests About Coronavirus
It’s inevitable that coronavirus will have an impact on your bottom line. According to the Global Business Travel Association, nearly 50% of businesses have already canceled or postponed at...
How to Communicate with Your Guests About Coronavirus
It’s inevitable that coronavirus will have an impact on your bottom line. According to the Global Business Travel Association, nearly 50% of businesses have already canceled or postponed at...
Online, Offline: Keeping Your Reputation Intact
Leaders of the hospitality industry came together in Nashville last week at the STR Hotel Data Conference...
Imagine every guest is a review writer
If you trained all employees to expect every guest to write a review, how would that change...