
Understanding Trends in Guest Feedback
Howard Schultz famously said, “When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.” While he wasn’t referring to the hospitality industry...
Understanding Trends in Guest Feedback
Howard Schultz famously said, “When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.” While he wasn’t referring to the hospitality industry...
Are Travelers from Silicon Valley an Opportunity for th...
San Francisco has a much larger share of 25-44 year-olds – the core working age group –...
Pokémon Go: What is it, and how can my hotel profit fr...
This article was republished with permission from trivago. As I’m writing this, Pokémon GO is being downloaded...
Research Results: Industry Leaders Discuss the Future o...
Leaders in hotel management have identified five key areas where hotels must make improvements in order to...