How to manage online reviews during COVID-19
As travel begins to recover, the hospitality industry is coming together to make consumers feel safe and secure when it comes to resuming their lives and getting back on...
Why Hoteliers Should Support Legislation on Customer Re...
Things in real life are rarely as clear-cut as good fighting against evil, like we see in...
Four Myths of Online Reputation Management
Once upon a time, the vast majority of guest feedback was private. Hoteliers could see how their...
Why Online Reviews are Your Hotel’s Best Social M...
Adding guest reviews to your hotel’s website has been shown to result in an increase in direct...