hotel online reviews Archives

How to Respond to Negative Hotel Reviews

Prospective guests are looking at online reviews at a critical stage in the booking process. Your response to negative hotel reviews is everything. Here's how to craft a great...

Guest Feedback September 03, 2014 | 5 mins read

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TripAdvisor’s TripConnect Reinforces Importance o...

TripAdvisor recently announced TripConnect, a new program that allows hotels to drive direct traffic to their own...

Guest Feedback October 21, 2013 | 2 mins read

Effective use of QR codes for hotels

Using quick response (QR) codes is a great way to share information with your mobile guests. QR...

Marketing October 17, 2013 | 2 mins read

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