
A Lego Lesson in Customer Service for Hoteliers
The fact that LEGO offered to replace the merchandise for the boy was an admirable service gesture. The rep's promise to send an enhanced version of the minifigure goes...
A Lego Lesson in Customer Service for Hoteliers
The fact that LEGO offered to replace the merchandise for the boy was an admirable service gesture. The rep's promise to send an enhanced version of the minifigure goes...