BDL Management is the UK’s largest multi brand and hotel management company for both branded hotels as well as unique standalone hotels. Specializing in developing and managing hotel assets for owners, BDL has built 30 hotels (3,850 rooms developed) and presently manages 45 hotels.
BDL began using Revinate in March 2012 after a thorough evaluation process of Online Reputation Management solutions. Nik Gupta, Commercial Director at BDL Management, explains, “We spent about nine months closely evaluating software solutions for managing online reviews and social media. It was new territory for us and we wanted to be sure that we didn’t leap into a contract before we were sure that we had found the perfect solution for us.”