online review management

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“Revinate gives us a wonderful way to measure our social media presence and our progress in achieving our social media goals. And knowing how we stack up against our competition is an added bonus.”

Lisa Juliot, Social Media Community Manager

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The Crown Paradise Club prides itself on having something for every traveler to Cancun. Lisa Juliot, Social Media Community Manager explains, “Our resort is special because it was created for families, singles or friends. We arrange gorgeous weddings and professional conventions. We also have wonderful adults-only spaces for couples. We also have a childrens’ club areas for different age groups and even a special teens’ club with movies, Wii, pool table, air hockey and arcade games. We make sure that everyone can have a great time with us.”

Prior to Revinate, The Crown Paradise Club was using Google Alerts and manual searches to understand what was being said about the property online. It was a time consuming process and not nearly as comprehensive as they wanted. When the team looked at Revinate for the first time they were excited that could not only effectively monitor and manage their own reviews and mentions, but also those of their competition. Lisa says, “Revinate gives us a wonderful way to measure our social media presence and our progress in achieving our social media goals. And knowing how we stack up against our competition is an added bonus.”

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