Sub-Processor

Welcome to Revinate’s Sub-Processor repository page where we maintain a current list of sub-processors authorized to process personal data for Revinate’s services. Revinate undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may in the future have access to or process personal data.


Entity Name Entity Type Entity Country Related Revinate Services
Amazon Web Services, Inc. Cloud Service Provider USA All
Google Inc. Cloud Service Provider and platform that measures customer usage of our services USA All
Salesforce Customer Relationship Management USA All
Marketo Marketing automation for customers and prospects USA All
Intercom Lifecycle communications to customers and prospects USA All
SendWithUs Cloud based customer communication Platform USA Revinate Guest Feedback
Tripadvisor Guests that submit Revinate Surveys may authorize to share their name and review to Tripadvisor USA Revinate Guest Feedback
SendGrid Inc Cloud based customer communication Platform USA All
Mailgun Cloud Based Email Router USA Revinate Marketing
Zerobounce Email verification service to identify false email addresses USA Revinate Marketing
Pendo Product experience platform that measures customers usage of our services USA All
TaskUs Back Office Support & Administration Philippinen All
Zuora Financial tool to manage customer subscriptions and invoicing USA All
GoCardLess Users that pay via direct debit will authorize processing through GoCardLess USA All
Stripe Users that pay via credit card will authorize electronic processing through Stripe USA All
Log(n) Used to provide supplemental engineering resources Costa Rica All
Svitla Used to provide supplemental engineering resources United States, Ukraine All
LogRocket Customer experience platform that measures customers usage of our services USA All

Revinate Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Revinate Services provided, Revinate may also engage one or more of the following Affiliates as Processors when accessing Customer Data to deliver support and similar services to a Customer:


Revinate B.V. Amsterdam
Revinate Singapore PTE Ltd. Singapur

Requesting More Information about a Sub-processor

Please email privacy@revinate.com to receive more information on a sub-processor regarding its role for Revinate and its security controls. If you are a Revinate Customer and wish to enter into our Data Processor Agreement, please email us at privacy+dpa@revinate.com.

Objecting to a Sub-processor

After reviewing information related to a particular sub-processor that we can provide upon request, an objection to a sub-processor can be made by emailing privacy@revinate.com with subject line “Sub-processor Objection.” The email must contain the your name, your company name, the sub-processor you object, and your grounds for the objection. When making a submission, you must confirm in writing that you are a Revinate customer and an authorized representative of your company.