Guest feedback exam

Are you ready to get Revinate Certified in hotel guest feedback?

Complete this exam to be issued a certificate of course completion. This can then be linked to your LinkedIn account, downloaded as a PDF, or linked directly from your resume.

Passing requires 80% or higher completion. If you fail, no worries — you can take the test again. Be sure to view the full hotel guest feedback course on Revinate University here prior to taking the exam.

Guest feedback certification

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Step 1 of 8

How can you build a feedback-based mentality and culture in your hotel(s)? Select all that apply.*
Pick all appropriate options for responding to a negative review.*
Based on which question is NPS calculated?*