Consolidate reviews in real-time, monitor what guests are saying about your hotel, and receive alerts when action is required.

Respond & Resolve

Measure hotel performance, compare competitors, and track sentiment to take action and boost your review site rankings.

Improve Guest Satisfaction

Reply to online reviews and setup a proper workflow management to resolve operational challenges quickly.

Listen to Your Guests

MÁS INFORMACIÓNMÁS INFORMACIÓNMÁS INFORMACIÓN
"Revinate easily saves us 8 hours a week, if not more, by pulling content from thousands of sources into a single location. It easily pays for itself each month in time savings.”
- Lisa Juliot, Administradora de comunidades en medios sociales - Crown Paradise Club

RESPOND TO REVIEWS

With Proper Workflow Management

Simplify operations with a robust ticketing system to ensure organized responses and fast follow-up across your team.

Save time by responding to reviews directly within the Revinate platform.

In-App Responses

Link social media accounts to monitor follower engagement and post hotel updates.

Monitoreo de las Redes Sociales

With Scorecard & Performance Metrics

Track your hotel’s progress over time in areas like response rate, ranking, and guest sentiment.

MEASURE PERFORMANCE

Competitive Benchmarking

Keep a close eye on the competition by monitoring your comp set’s ranking, strengths, and weaknesses while comparing your hotel’s own performance.

Identify areas for operational improvements by discovering what guests like and dislike about your hotel through the analysis of hundreds of topics.

Análisis Semántico

Spot trends by comparing review volume, ratings, and popularity between your hotels and comp set.

Trends & Comparison

of travelers are more likely to book a room with a higher score, even if it means paying a higher rate. - TripAdvisor
76%
“Being on the first page on TripAdvisor has huge benefits to our direct bookings. Revinate is the best decision I've made for this hotel so far."
-Phillip Lategan, General Manager, Morning Star Express Hotel
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“We didn't want a cookie cutter program but rather, something that was unique and tailored to the needs of our guests and teammates”
– Lyn Aoki, Senior Director of Guest Service & Brand Standards, Aqua-Aston Hospitality
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Revinate Reputation is the best way to consolidate reviewsrespond to guests, and boost your rankings online.
"Revinate easily saves us 8 hours a week, if not more, by pulling content from thousands of sources into a single location. It easily pays for itself each month in time savings."

With Smart Segmentation & Targeting

“Being on the first page on TripAdvisor has huge benefits to our direct bookings. Revinate is the best decision I've made for this hotel so far."
76%
of travelers are more likely to book a room with a higher score, even if it means paying a higher rate.

-TripAdvisor

“We didn't want a cookie cutter program but rather, something that was unique and tailored to the needs of our guests and teammates”

Revinate 2018

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By Consolidating Reviews

Seamlessly aggregate online reviews into one dashboard from sites like Booking.com, TripAdvisor, Facebook, and Google to reduce time searching online.

BE  INFORMED

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Real Time Notifications

Set up notifications and real-time alerts based on review site, rating, or topic to increase staff response time and resolution.

Design a single view of the key metrics you care most about to evaluate your online reputation.

Custom Dashboards

Get real-time notifications, reporting, and respond to reviews on the go. Available on iOS and Android.

Mobile App

Setup notifications and real-time alerts based on review site, rating, or topic to increase staff response time and resolution.

Design a single view of the key metrics you care most about to evaluate your online reputation.

Get real-time notifications, reporting, and respond to reviews on the go. Available on iOS and Android.

2018 REPUTATION

BENCHMARK REPORT

Download the report today to benchmark your hotel and uncover the hospitality insights you need for smarter reputation management.

GET IT NOW

BENCHMARK

2018 REPUTATION

Download the report today to benchmark your hotel and uncover the hospitality insights you need for smarter reputation management.

Revinate's 2018 Hotel Benchmark Report for Reputation
Trends for review volume compared to rating for hotel reviews within Revinate.
Create a ticket for a hotel review within Revinate marketing. Assign, add users to watch, respond with a template, or leave a note.
Respond to online reviews from within Revinate Reputation Management.
View of hotel reviews in Revinate of TripAdvisor, Booking.com, and Google
Breakdown of specific topics for Revinate's sentiment analysis.

Revinate Reputation is the best way to consolidate reviewsrespond to guests, and boost your rankings online.

Reputation Management for Hoteliers

"of travelers worldwide say that online reviews impact their booking decisions."     -TripAdvisor
93
%
93
%
"of travelers worldwide say that online reviews impact their booking decisions.

-TripAdvisor

Lyn Aoki, Senior Director of Guest Services and Brand Standards at Aqua-Aston Hospitality
Lisa Juliot, Social Media Community Manager at Crown Paradise Club
Phillip Lategan, General Manager, Morning Star Express Hotel
Revinate's Reputation Management software for hotels. Showing sentiment analysis, dashboard, and consolidate online reviews.
Reputation Management for Hoteliers
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