guest relationship managementBIBLIOTECA
Delivering the Ideal Millennial Experience
According to Harvard Business Review, Millennials will be the dominant demographic in the global workforce in just four years. By 2025, they will make up half of all travelers. To continue exceeding the expectations of their consumer base, hoteliers need to get to know this demographic and their unique needs and expectations now. During this free webinar, hoteliers will learn: br>
- who is the Millennial traveler?
- how Millennial expectations are unique
- how other demographic groups have adopted Millennial preferences
- what hoteliers can do to exceed these expectations