Extiende tus esfuerzos a todos tus hoteles

Conoce, sorprende y conquista a tus huéspedes con el CRM para hoteles, los comentarios de los huéspedes y el marketing.

CRM para hoteles

Know every guest, at every hotel

Fully understand your guests through group-level Rich Guest Profiles and Insights.

100M+ Rich Guest Profiles under management

"Las funciones multipropiedad que ofrece Revinate hacen que sea muy fácil combinar las bases de datos de distintos hoteles y crear segmentos de huéspedes para toda la cartera. Así, podemos obtener un panorama claro de quiénes son nuestros huéspedes..."

- Chad Valanzola, Salt Hotels

Combine guest data into a single view

Gain a deeper understanding of your guests by combining profiles across all hotels.

See survey results across your brand

Sync guest feedback history across your hotels for a complete view of every guest.

Spot patterns for better targeting

Get a rolled up view of your hotel guests' stay history to identify ways to segment your database.

Personalize the guest experience at every hotel

Give your guests a personalized experience no matter where they stay by unifying their preferences into one centralized account.

Multiple PMSs, one CRM

Get a complete understanding of your guests by integrating data from different PMSs into one place.

Entiende las métricas que más importan

Visualiza el desempeño del marketing de tu cartera de un vistazo cada vez que inicias sesión en el Panel de control del grupo.

Group Marketing

Manage your group's email marketing from one place

Create, send and track email marketing campaigns from one centralized account.

3X Email has 3x higher conversion rates than social media, with a 17% higher value in the conversion compared to social media.

"Me encanta poder enviar mensajes desde nivel compañía o desde cada propiedad. Como hago todo esto para un grupo hotelero, esta función me facilitó muchísimo mi trabajo".

- Irene Pallais, Directora de Marketing de Área, NEW ORLEANS HOTEL COLLECTION

Send promotional campaigns at the brand level

Get creative with your one-time sends, from seasonal offers to flash sales to newsletters.

Trabaja de manera más inteligente con la automatización del correo electrónico

Automate the guest journey with drip campaigns that run in the background.

Bring your brand to life

Standardize your brand with functionality that makes it easy to lock in your look and feel.

Share email templates

Crea plantillas para toda la empresa y compártelas a todos los hoteles para una mejor administración de la marca.

Track and compare hotel performance

Understand which of your properties are underperforming and make adjustments to ensure all meet your expectations.

Know the full value of your email marketing

See your email marketing attribution across all hotels and drill down into individual activities.

Guide to Lealtad hacia los hoteles

Download your copy today and learn how to successfuly navigate the modern loyalty landscape for your hotel.

descarga la guía

Comentarios de los huéspedes

Monitor guest satisfaction across your portfolio

Compare and track how each of your hotels is performing when you bring together guest feedback from all your properties.

3X Aumento promedio de 3x volumen de opiniones por parte de los clientes de Manejo de reputación de Revinate

"Revinate facilita controlar y responder todas nuestras encuestas y opiniones. Sus herramientas de análisis nos permiten mejorar nuestra hospitalidad y los servicios a los huéspedes según los comentarios que recibimos directamente de ellos".

- Laura Elwyn, Guest Experience Manager, 21C Hotels

Rank your hotels

Find out which hotels are thriving and which are underperforming with hotel ranking reports.

Improve guest satisfaction across all departments

Drill down by hotel department to see how well each is performing and if they are hitting their goals.

Controla tu avance a través del tiempo

See how well your hotels are progressing by tracking increases in response rates, rankings, and guest sentiment.

See what needs improvement

Analyze hundreds of data points to discover what guests like and dislike about your hotels.

Ve lo que más te importa

Build custom dashboards to display group-wide metrics that are most relevant to your role.

Resuelve las dificultades con rapidez

Set corporate-level notifications and real-time alerts based on review site, rating, or topic.

Keep tabs on user activity

Monitor how well and how often users are engaging with the platform.