Hotels bank on Revinate

More than 12,000 hotels globally rely on our Guest Data Platform and guest communication solutions.

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Drive your hotel’s direct revenue

Create targeted upsell offers for rooms and amenities, nurture reservation inquiries, inspire previous guests to return, and convert guests who started and didn’t complete bookings — all through harnessing data that you own.

Our Guest Data Platform, purpose-built for hospitality, delivers profitability from month 1.

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Deliver delightful guest experiences

Personalize guest communications across their journey — research, booking, check-in, during stay, and after check-out. Deliver upsell offers and feedback requests across channels — voice, text, email, and web chat.

Our guest communication solutions makes sure your guests are delighted and remain loyal.

Our solutions

Our solutions

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests.

We deliver on increasing profitability from day 1.

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. We deliver on increasing profitability from day 1.

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Revinate Marketing

Our email marketing solution delivers 73% higher revenue per recipient with smart segmented campaigns. Segment and automate your email marketing efforts in one place.

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Reservation Sales

Our voice-based solution delivers a 20% increase in voice channel revenue on average. Capture guest demand data and personalize booking journeys, all while optimizing your workforce. 

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Revinate Ivy

Our text messaging solution reaches guests at the right time — with a 98% open rate within 2 minutes of receipt. Offer late checkouts, personalized upsell offers, or ask guests for feedback.

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Revinate Guest Feedback

Our reputation management and guests survey solution delivers a 409% increase in new review volume on TripAdvisor. Automate reminders and workflows for case resolution.

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Our top-performing reservation contact center has a 99.9% booking accuracy rate. Capture and convert your leads, build a quality database, and reclaim otherwise lost revenue.

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Revinate customers are everywhere

Hotel groups, as well as independent hotels, across the world bank on Revinate because our solutions drive direct revenue for them. We take pride in delivering excellent customer service around the globe.

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IHG Australia

In the last 6 months, Clusters of IHG hotels in Australia have been able to outperform their competition by using Revinate as a digital advantage. Because segmentation and personalization is so much easier with Revinate, the group has outperformed the industry average across all traditional email KPIs. Read more success stories >

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Area Director of Sales and Marketing
IHG Hotels & Resorts

In this type of market, you need to leverage any advantage you have. For us, Revinate is that advantage. Because we can easily reach our database in a highly personalized way at just the right time, we can drive repeat business, positively impact the customer journey and increase loyalty with no acquisition costs.

Transforming the hospitality world

We are growing rapidly as we deliver on our mission of transforming the hospitality industry. Revinators everywhere are having fun as they change the world — more than we already have. Take a closer look inside the Revination. Ask us about our ideas, skills, and expertise. Experience the energy. Learn more >

HotelTechAwards 2023 winner badge

Hoteliers voted Revinate as the #1 Hotel CRM & Email Marketing provider in the 2023 HotelTechAwards

We have won this for 5 years in a row. And we have ranked on top for Hotel Operations, Reputation Management, Guest Surveys, Messaging, and Group Sales Management Software.

Ready to increase your direct bookings?

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