Refreshed Mobile App

Survey Sentiment Analysis

Auto Case Management

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What's New

What's New

In Guest Feedback

We’ve been hard at work making Reputation and Surveys even better! See what’s new and what’s coming out next

in Guest Feedback?

We’ve been hard at work making Reputation and Surveys even better! See what’s new and what’s coming out next

AUTO CASE MANAGEMENT

Automatically assign and track cases based on specific feedback from online reviews and post-stay surveys to ensure that you are immediately addressing any guest issues and solving any operational challenges.

Manage your guest feedback from the palm of your hand. The Revinate mobile app has undergone a makeover and can be downloaded in both iOS and Android. Not only will you enjoy a fresh new look but you’ll also now be able to:

Reply to Surveys

See Guest Survey Information

Translate Feedback

REFRESHED MOBILE APP

It's one of your favorite features in Reputation and now it's available in Surveys! With surveys sentiment analysis, you can learn what your guests like and dislike about your property and make changes based on results with sentiment analysis.

SURVEY SENTIMENT ANALYSIS

Improved Auto Case Management

Manage open tickets through our mobile app and be able to see activity at the user and property level to gain insight into your hotel’s ticket response process

"The engineering team and I are working around the clock to bring you new innovate features and functionality that will help save you time and exceed your guest feedback goals. Revinate Reputation and Surveys has always set the gold standard for hospitality Guest Feedback software and we love that we keep getting to make both products better and better for our customers!"
- Daniel Lewis
"The engineering team and I are working around the clock to bring you new innovate features and functionality that will help save you time and exceed your guest feedback goals. Revinate Reputation and Surveys has always set the gold standard for hospitality Guest Feedback software and we love that we keep getting to make both products better and better for our customers!"

FEATURES COMING SOON

New!

New!

New!

Coming soon!

Segmented Surveys

Build guest segments within the Surveys platform so that you can send different surveys to different audiences. For example, you will be able to send leisure guests a different survey than corporate guests. You will also be able to create separate reports for each segment so you can track results and better understand each segment.

To inquire about this feature, please contact your Customer Success Manager