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How Hoteliers Can Adopt Mobile Technologies Across the Entire Guest Lifecycle
It is no mystery to hoteliers that travelers are increasingly using their mobile devices to research and book travel. According to a recent TripAdvisor study, while only 36 percent of hoteliers internationally are prioritizing mobile marketing this year, 53 percent plan on expanding mobile offerings in 2014. Hoteliers have to start examining how they can leverage mobile technologies and platforms to improve guest experiences before, during, and after their stays. Hear from Revinate and hospitality industry experts during a free best practices session and start the year with a forward-thinking perspective about the benefits that mobile will afford your hotel or brand. During this one-hour Webinar we cover how consumers are researching and booking travel via mobile, the advantages of managing your online reputation with a mobile app, how to excel at service recovery by capturing on site feedback via tablets and how to capture more post-stay feedback using mobile friendly surveys.