online review management

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Understanding the Power of Sentiment Analysis

Video

When it comes to interpreting online reviews, there is truly nothing more powerful than sentiment analysis. Revinate's solution for sentiment analysis provides hoteliers with an invaluable solution to aggregate, analyze and take action on customer feedback. During this free webinar, learn how you can harness the power of sentiment analysis by:

  • Knowing how this analysis works accurately in the hospitality context
  • Learning how to best interpret sentiment reports
  • Determining how to use this data to make operational improvements
  • Figuring out how to incentivize staff to exceed sentiment score goals