The Art of Reaching Your Guests

Live webinar

The Art of Reaching Your Guests Before, During & After the Stay

How do you reach your guests at every stage of the guest journey? That is the question that if left unanswered may be detrimental to any hotel’s bottom line. In today’s digitally driven economy, having a strategy in place to reach guests from search to stay to post stay is essential for every hotel.

In this webinar, learn how to optimize your hotel’s distribution strategy for increased visibility during booking, leverage mobile technology to stay connected to guests on property, and utilize guests’ data to target and build relationships after the stay.

 


Speakers

Estella Hale

Vice President of Product for SHR

Hayet Adhanom

Sales Director for StayNTouch

Thomas Landen

Director of Global Field Marketing for Marketing

Executives from StayNTouch, SHR and Revinate discuss:

  • Understanding the complete guest journey
  • How to reach your guests during the search and booking phase
  • Creating a memorable experience for the guests on site
  • Turning satisfied guests into loyal, repeat customers
  • What you can do today to start building a guest journey strategy