What You'll Learn
What Guests Want
Hear what guests are looking for in the booking experience
Data-driven Improvements
How data can help you design the ideal guest experience
Balancing Technology and Service
How to use tech and the human touch in guest services
About the Hosts
Thomas Landen
Director of Partnerships, Revinate
Ian Sloan
Vice President of Customer Success, Avvio
Sofia Tappa
General Manager EMEA, Revinate
Neil Coates
Online Marketing Manager, Choice Hotels
"Great experience, easy to follow, organized presentation, relevant information and statistics."
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Recovering Markets & the Future of Your Hotel CRM
Join Revinate during ITB Berlin as we dive into changing trends, Covid recovery, and the future of Hospitality Technology.
11:00 AM
CET
11:00 AM
PST
11:00 AM
SGT
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