What You'll Learn
What Guests Want
Hear what guests are looking for in the booking experience
Data-driven Improvements
How data can help you design the ideal guest experience
Balancing Technology and Service
How to use tech and the human touch in guest services
About the Hosts
Thomas Landen
Director of Partnerships, Revinate
Ian Sloan
Vice President of Customer Success, Avvio
Sofia Tappa
General Manager EMEA, Revinate
Neil Coates
Online Marketing Manager, Choice Hotels
"Great experience, easy to follow, organized presentation, relevant information and statistics."
- DonnaUpcoming Webinars
Reservation Makers: Keeping your brand voice alive in the reservations process
Join our Senior Solutions Strategist, Courtney Witherspoon alongside two of our power users as they discuss transforming order-takers into reservation-makers while keeping your brand voice at the forefront. In this session, we’ll dive into the reservation sales strategies that work to turn lookers into bookers, and cover coaching strategies that’ll help your agents maintain your brand.
