What You'll Learn
See How You Stack Up
Measure your hotel performance against others in your market and region
Track What Matters
Track online hotel reviews and responses to control your reputation
User Data-Driven Insights
Boost conversion and ROI using effective segmentation of your database.
Watch the Recording
About the Hosts
Senior Manager, Hospitality Marketing
Sr. Customer Success Manager
"Great experience, easy to follow, organized presentation, relevant information and statistics."- Donna
The Art and Science of Service Recovery
How hoteliers should think about service recovery, including best practices and tools for measuring your success.