Making Your Hotel Data Profitable

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What You'll Learn

Go Beyond Siloed Data

Get practical tips for finding actionable insights in your data

Leveraging Anonymized Hotel-level Data

Find Trends and Stay ahead of the comeptition

Lift Revenue With Guest Data

How to take advantage of PMS data at every step of the guest journey

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About the Hosts

Erica Rich

Erica Rich is the Sr. Hospitality Marketing Strategist at Revinate and is responsible for maximizing customer success through the education and adoption of hotel email marketing best practices. As the creator and instructor of Revinate's Email Marketing Certification for Hoteliers course, Erica has traveled around the world, educating hoteliers on how to become successful email marketers. She joined the Revinate team in July 2015 and is based at the company’s headquarters in San Francisco, California. Prior to joining Revinate, Erica spent 10 years in hotel marketing working for such brands as The Westin, InterContinental and HRI Lodging.

Ricardo Souza, CRME

Ricardo is the Business Development Manager for Brazil

"Great experience, easy to follow, organized presentation, relevant information and statistics."

- Donna

Upcoming Webinars

The Art and Science of Service Recovery

How hoteliers should think about service recovery, including best practices and tools for measuring your success.

11:00 AM PST
11:00 AM CET
11:00 AM SGT
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