What You'll Learn
The Power of Online Reviews
Online reviews are a crucial part of any guests buyer’s journey.
Best Practices to Manage your Reputation
Managing your reputation efficiently and professionally is crucial to your success.
How to Leverage Tripadvisor and Revinate Features to Maximize ROI
Learn the tools that will help your brand shine.
Watch the Recording
About the Hosts
Guest Feedback Expert, Revinate
Director of Customer Success, TripAdvisor
"Great experience, easy to follow, organized presentation, relevant information and statistics."- Donna
The Art and Science of Service Recovery
How hoteliers should think about service recovery, including best practices and tools for measuring your success.