One response to “New TripAdvisor Tool Allows Hoteliers to Report Blackmail”

  1. I have seen threats of blackmail on a small business in Vietnam which has resulted in the business owner having to regularly send products to Canada at below cost prices. The owner is terrified of getting a poor review in a cut-throat business. She raised the issue with me because she has a poor command of English and fears TripAdvisor will de register her if she causes trouble. I offered to assist but I have found it impossible to contact TripAdvisor as an advocate for the owner. I would question how serious TA are about addressing the scourge of blackmail on small businesses that live or die by the reviews they get.

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