Revinate
Revinate
Revinate
Home2022-10-31T17:22:02-07:00

Hotels bank on Revinate

More than 12,000 hotels globally rely on our Guest Data Platform and guest communication solutions.

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Drive your hotel’s direct revenue

Create targeted upsell offers for rooms and amenities, nurture reservation inquiries, inspire previous guests to return, and convert guests who started and didn’t complete bookings — all through harnessing data that you own.

Our Guest Data Platform, purpose-built for hospitality, delivers profitability from month 1.

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Deliver delightful guest experiences

Personalize guest communications across their journey — research, booking, check-in, during stay, and after check-out. Deliver upsell offers and feedback requests across channels — voice, text, email, and web chat.

Our guest communication solutions makes sure your guests are delighted and remain loyal.

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Properties that rely on us

Properties that rely on us

Our solutions

Our solutions

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests.

We deliver on increasing profitability from day 1.

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. We deliver on increasing profitability from day 1.

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Revinate Marketing

Our email marketing solution delivers 73% higher revenue per recipient with smart segmented campaigns. Segment and automate your email marketing efforts in one place.

Learn more >

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Reservation Sales

Our voice-based solution delivers a 20% increase in voice channel revenue on average. Capture guest demand data and personalize booking journeys, all while optimizing your workforce. 

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Revinate Ivy

Our text messaging solution reaches guests at the right time — with a 98% open rate within 2 minutes of receipt. Offer late checkouts, personalized upsell offers, or ask guests for feedback.

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Revinate Guest Feedback

Our reputation management and guests survey solution delivers a 409% increase in new review volume on TripAdvisor. Automate reminders and workflows for case resolution.

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RezForce

Our top-performing reservation contact center has a 99.9% booking accuracy rate. Capture and convert your leads, build a quality database, and reclaim otherwise lost revenue.

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Revinate customers are everywhere

Hotel groups, as well as independent hotels, across the world bank on Revinate because our solutions drive direct revenue for them. We take pride in delivering excellent customer service around the globe.

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More about our customers
FEATURED CUSTOMER

The Ovolo Group

The Ovolo Group, with 12 hotels and 10 restaurants across Hong Kong and Australia, achieved 52x ROI with Revinate within 2 months by recovering guests who had started their booking on the website and had abandoned it. Automated emails delivered to these guests to remind them of their booking resulted in 15% of guests coming back to the website and completing their booking. Read more success stories >

Headshot of Stephen Howard from Ovolo Hotels wearing sunglasses and a white jacket.

Stephen Howard
Group Director of Marketing
Ovolo Hotels

Once it’s set up, Shopping Cart Abandonment works in the background to drive direct bookings, freeing up the marketing team to work on other projects.

Transforming the hospitality world

We are growing rapidly as we deliver on our mission of transforming the hospitality industry. Revinators everywhere are having fun as they change the world — more than we already have. Take a closer look inside the Revination. Ask us about our ideas, skills, and expertise. Experience the energy. Learn more >

Resources

HotelTechAwards 2022 winner badge

Hoteliers voted Revinate as the #1 Hotel CRM & Email Marketing provider in the 2022 HotelTechAwards

We have won this for 4 years in a row. And we have ranked on top for Hotel Operations, Reputation Management, Guest Surveys, Messaging, and Group Sales Management Software.

Ready to increase your direct bookings?

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