Hotel Operations, Marketing, & Management Software
Revinate is the leading choice in the hospitality industry
“As far as customer service goes, we haven’t had a partner that’s been as receptive or responsive as Revinate. It’s all-around been just a really great process.”
- Niki Gross, General Manager, Whitney Peak HotelYour world has changed
Your guests are more social, mobile, and have higher expectations than ever before. With OTAs and sharing economy on the rise, it’s harder to get the attention of these guests. Finally, the digital hotel distribution market has become exceedingly complex. You need to have a deep understanding of the channels available to achieve optimal profits.
Your data is your future profitability
Personalized, targeted marketing campaigns are more relevant for your customer and generate higher ROI. Revinate automatically provides target audience segments by historical spend, geography, and other guest data. Easily create guest email campaigns to drive higher guest engagement, new revenue channels, and more direct bookings.
Own, don’t rent, your repeat guest
OTAs are great for new guest acquisition. You have the opportunity to fulfill guest experience and create a brand experience that an OTA can’t rival. So when a guest comes back, they should be booking directly with you. Revinate helps you engage with your guest with the right message at the right time in order to drive direct, repeat bookings.
Stand out from the crowd
When you fulfill your mission to exceed guest expectations, your guests become loyal customers and lifelong advocates. Revinate’s solutions help you leverage the power of your guest feedback to optimize the guest experience and use your guests as promoters on the most important channels.
Get real results
Access tools for highly targeted communications that drive direct bookings, upgrades, spa appointments, and more.
Communicate with guests in unprecedented ways. Deepen engagement by understanding guest preferences so they get messages they want to receive.
Deliver world-class, personalized service across the entire guest experience.
No one knows better than you that exceptional service and guest satisfaction drive loyalty. Retain guests and encourage direct bookings.
Access a powerful system for responding to guest feedback and requests, with analytics for tracking and escalation.
Dramatically increase review volume and rankings, driving more bookings.