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Webinars — The Hotel Moment Deep Dive

Empowering your voice channel: How Pacific Hospitality Group optimizes performance

Curious about how a leading hospitality group revolutionized their call center to drive more direct bookings? Watch the webinar and understand how Pacific Hospitality Group did just that.

Meet your hosts

Lindsey Strickland Headshot

Lindsey Strickland, Customer Success Manager, Revinate

Sarah Kalin Churchill

Sarah Kalin Churchill, Corporate Director of Revenue Strategy, Pacific Hospitality Group

Josh Guthrie Headshot

Josh Guthrie, Director of Call Center Operations, Revinate

What you’ll learn

Best practices for managing and reporting on your call center operations

The benefits of call center software for properties and hospitality groups

How to take your call center operations to the next level

Best practices for managing and reporting on your call center operations

The benefits of call center software for properties and hospitality groups

How to take your call center operations to the next level

Watch the recording

Upcoming webinar

June 25. 2026 | 10:00 am PST

From full house to full profit: North America’s summer revenue playbook

Demand is strong. But profitability isn’t guaranteed.

Hotels in the US, Canada, and Latin America are looking forward to a summer season with strong occupancy forecasts. But a full house doesn’t automatically translate into a profitable hotel. High OTA commissions, missed opportunities in direct sales, and unused guest data can quickly erode margins.

Join this practical webinar with Revinators Jack Newkirk and Bailey Yeats and learn how hotel teams can act right now to convert strong summer demand into profitable direct sales.

What you’ll learn:

  • The 35% revenue potential that many hotels are leaving untapped during high season.
  • How to reduce your $124,000 OTA dependency without sacrificing occupancy rates.
  • A 5-week step-by-step plan with measures that you can implement immediately to capture more data and build your 2027 pipeline starting now.
Amanda Wasco Brown headshot

Jack Newkirk, Enterprise Sales Consultant, Revinate

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

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