Revinate CDP

Confident hoteliers
Delighted guests

Confident hoteliers
Delighted guests

Confident hoteliers
Delighted guests

You’re on a mission to fill the right room with the right guests at the right price, making hundreds of decisions a day to balance your channel distribution and revenue strategy. With Revinate CDP, you can make those decisions with confidence and ease. Deliver unforgettable experiences for your guests and drive consistent direct revenue for your hotels.

You’re on a mission to fill the right room with the right guests at the right price, making hundreds of decisions a day to balance your channel distribution and revenue strategy. With Revinate CDP, you can make those decisions with confidence and ease. Deliver unforgettable experiences for your guests and drive consistent direct revenue for your hotels.

You’re on a mission to fill the right room with the right guests at the right price, making hundreds of decisions a day to balance your channel distribution and revenue strategy. With Revinate CDP, you can make those decisions with confidence and ease. Deliver unforgettable experiences for your guests and drive consistent direct revenue for your hotels.

Get superpowers: make data-driven decisions with confidence

The Revinate Customer Data Platform uncovers the complete picture of your guest journey.

When guests make a reservation, check in, or dine at your restaurant, they leave behind clues to their story — contact details, preferences, spending habits. Our CDP gathers up these data clues and turns them into a single, cohesive picture: a unified, rich guest profile.

That profile is the roadmap to understanding your guests’ preferences, customizing communication, and providing excellent service – all leading to direct revenue.

Read more about CDPs here: A comprehensive guide to the hotel customer data platform

12,000 hotels worldwide Bank on Revinate

Revinate

Customer Data Platform

Built for hospitality

Revinate’s Customer Data Platform is built for hospitality

Most hoteliers have all the first-party data they need to understand their guests, but no easy way to access it. Our Customer Data Platform is built to simplify complex hotel operations. We break down the barriers between siloed data stacks by ingesting data from PMS, restaurant, spa, folio, and golf systems, bringing them together in a modern, relationship-driven database.

Data capture and integrations

Collect

Every reservation, email, call, text, dinner reservation, or spa appointment — every touchpoint is an opportunity to collect guest data. We bring in billions of guest datapoints from our solutions and integrate with data sources across your systems — so you don’t have to sift through spreadsheets to access your data.

Identity resolution

Unify

Our AI-powered data engine brings together disparate data points to give you a 360° view of your guests. It uses advanced identity resolution technology to merge, dedupe, and cleanse guest data and reveal links between guests and their preferences, spending behavior, and activities across touchpoints.

Secure data management

Store

Rest easy knowing your guests’ data is protected with world-class encryption technology, and you can seamlessly stay in compliance with data privacy regulations. Safely explore rich guest profiles within the Revinate Guests application and control access for team members.

Advanced data segmentation

Target

Hyper-targeted, personalized email campaigns drive more revenue. It’s that simple. Uncover data-driven insights about your guests by creating segment filters based on guest relationships and activities. Make decisions confidently by truly understanding your guest segments and what matters to them.

Campaign deployment

Activate

Use advanced guest insights to confidently deploy campaigns across multiple direct revenue channels. Move faster and more efficiently by optimizing your campaigns and audience segments within one platform across email, voice, and messaging channels. Become an agile, high-performing team that drives direct revenue and NOI for your properties.

Our solutions

We build impactful products for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. We deliver on increasing profitability from day 1.

We build impactful products for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. We deliver on increasing profitability from day 1.

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Revinate Guests

A mission control dashboard to get a comprehensive, unified view of your guest profiles.

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Revinate Marketing

Our email marketing solution delivers 73% higher revenue per recipient with smart segmented campaigns.

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Reservation Sales

Our voice-based solution delivers a 20% increase in voice channel revenue on average.

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RezForce

Our top-performing reservation contact center has a 99.9% booking accuracy rate.

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Revinate Ivy

Our text messaging solution reaches guests at the right time — with a 98% open rate within 2 minutes of receipt.

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Revinate Guest Feedback

Our reputation management and guests survey solution delivers a 409% increase in new review volume on TripAdvisor.

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