- Renaud Biard, Chief Operating Officer, 9 Hotels Collection 
Increase repeat bookings and direct revenue with Revinate's Marketing and Guest Feedback software.
Revinate solutions provide the data insights you need to maximize your investment and drive direct bookings.
Maximize hotel revenue
Start nowWe'll help you find new ways to drive revenue. Schedule a consultation to find out how.
“When I arrived in this group, we had a system of mass mailing, which is completely ridiculous in 2016 and 2017...we should be able to communicate directly to the guest with the proper information. Now, our emailing campaigns are really dedicated to every guest. I don't send an email to my whole database, ever.”
Optimize investment in the highest ROI initiatives
Discover trends in your data to inform your decision-making for maximum ROI impact with sentiment analysis on guest feedback.
Move away from siloed systems that obscure guest insights
Get an integrated view of your data across CRM and guest feedback platforms for a more complete aggregate picture of your guest database.
Increase direct and repeat bookings
Act on your new data insights. Smart segmentation allows you to target specific groups of guests with relevant email communications, leading to more direct, repeat bookings, and more money in your pocket.
Leverage the right technology
to increase revenue. Learn More
to increase revenue. Learn More
Increase hotel guest satisfaction
Start nowConsumers are less brand loyal, savvier than ever, and they expect personalization. You also have to reach them across multiple devices and platforms. We'll show you how.
Owning the guest experience is at the core of everything. I don't believe you can be 100% perfect, but we have to know our business and know our guests so well that we never let someone fall through the cracks with an unhappy experience.”
- Jamie Fox, Director of Rooms, The Hotel Emma
Adopt modern best practices for guest feedback collection and responses
Automatically collect feedback and prompt guests to leave a review on TripAdvisor or Google.
Develop a multi-channel digital marketing strategy
Discover your most effective channels and optimize your online presence.
Target your most profitable guests with personalized offers
Smart segmentation allows you to target specific groups of guests with relevant email communications, leading to higher levels of guest satisfaction and more repeat, direct bookings.
Generic blast emails are
killing your business. Find Out Why
killing your business. Find Out Why
Outrank your competition
Start nowThe hotels with which your guests interact are constantly innovating in their guest experience. We'll help you break through the noise.
“Some of our guests have been staying with us for 20 years, they always stay here, and they love it. We just needed a way to encourage them to talk about us online.”
- Greg Bodenlos, Brand Marketing Manager, The Charles Hotel
Increase your brand visibility at the start of the guest lifecycle
Amplify your reach. By automatically prompting guests to leave feedback on TripAdvisor or Google, you can improve your rankings on sites that are important in the early stages of a guest's booking journey.
Ensure your brand is reflected in all your guest communications
Optimize your online presence. Interact with guests online quickly and efficiently.
Invest in the right channels to drive conversion and direct bookings
Be present, relevant, and useful where your customers are looking for you.
Five online reputation mistakes
you might be making. Learn More
you might be making. Learn More