Data-based approach to solutions

Rich guest data drives direct revenue and delights guests

Rich guest data drives direct revenue and delights guests

The hospitality industry is on a transformation journey.

Hoteliers drive revenue through direct guest bookings. They deliver delightful experiences because they connect with guests directly.

At Revinate, we enable this transformation with our hospitality-specific Guest Data Platform and guest communication solutions. We know hoteliers are in the business of managing guests, not rooms.

The hospitality industry is on a transformation journey. Hoteliers drive revenue through direct guest bookings. They deliver delightful experiences because they connect with guests directly. At Revinate, we enable this transformation with our hospitality-specific Guest Data Platform and guest communication solutions. We know hoteliers are in the business of managing guests, not rooms.

A barista hands a mug of hot coffee to a guest at a café.
How other hoteliers are winning
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Communication solutions across the entire guest journey

Email, call, message, and interact with your guests — based on their preferences — with our communication solutions.

Visualization of Revinate's rich guest profile next to an image of two women working together on a computer.
REVINATE MARKETING

Power revenue through email marketing

Deliver personalized campaigns and upsell offers for rooms and amenities through targeted guest segmentation. Automate your email marketing campaigns across your guests’ journeys so staff shortages don’t impact guest experiences. Bring guests who haven’t completed their booking back. Powering revenue is easy with our email marketing solution, Revinate Marketing.

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higher revenue per recipient generated by Revinate customers using smart segmented campaigns

Noble House Hotels
Noble House Hotels

“Having real-time results is such a game-changer. With these insights, I can optimize my performance to ensure I’m sending the right message to the right guest at the right time.” 

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RESERVATION SALES

Capture and convert leads over the phone

Increase voice channel revenue by at least 20% with the tools that will optimize your workforce. Multiply inbound call conversions with trained agents. Capture leads and drive conversions from guests who have not finished their bookings on your website.

Compilation of dashboards that help reservation sales teams evaluate their performance and drive direct bookings.
Two white octagons coupled with one orange octagon to show targeting and personalization.

Enable data capture of guest demand, personalize guest booking journeys, and get tools to drive incremental revenue growth.

Icon showing a screen being clicked on to show how Reservation Sales allows in-depth insights.

Match calls to the right agent to maximize conversion. Integrated coaching and scoring creates a true sales culture for the voice channel.

Two white octagons coupled with one orange octagon to show targeting and personalization.

Nurture and convert previously lost revenue with personalized, automated email outreach to guests who haven’t booked yet.

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increase in revenue generated via voice channel
increase in revenue generated via voice channel
Headshot of a hotel staff member and a headshot of a guest with a phone screen displaying a text conversation made possible with Ivy, Revinate's text messaging solution.
REVINATE IVY

Message with guests throughout their journeys

Ivy is an AI-powered text messaging solution that texts with your guests from before they arrive at your hotel until they check out. Ivy can handle routine guest inquiries and offer personalized upsells, such as late check-outs or room upgrades. She can also personalize hotel amenities for your guests based on their preferences.

Shopping cart icon with a plus sign to signify upsell potential.

AI-powered Ivy recognizes the sentiment behind inquiries and isn’t triggered by keywords.