We first want to thank everyone who participated in our Reviews and Online Reputation Management 101 webinar on Thursday. We received lots of great feedback via Twitter and we were excited to see so many participants fully engaged. In case you missed the session, you can download the presentation and listen to the recording by clicking on the preceding links. We also encourage you to check out the Reputation 101 recap we posted in January which outlined all of the review sites that permit management responses.
Tomorrow we will be hosting another free webinar on Social Media Campaigns – Strategies and Metrics where we will share tips and examples for creating successful social media campaigns and performance reports. In preparation for this event, we posted several social media analytics stories on the blog over the last few weeks – one focusing on how to evaluate your hotel’s Twitter performance and the second highlighting some social media analytics strategies and tools to leverage. As social media measurement has become a paramount priority for hotel marketers, this session is sure to be rich with valuable information. As is customary with all of our webinar events, we hope that you join us on Twitter during the session by using the #smcampaigns hashtag.