As a hotelier, you’re extremely busy. At Revinate, we believe in helping you meet your guest satisfaction goals so you can focus more attention on your guests. That’s why many of our new features give you the the flexibility to edit and customize your own content and settings in your account.
Competitor Set Management Tool
We’ll start with your brand new superpower. This week, we will be launching our new Competitor Set Management tool. Revinate administrators will be able to set up and edit their hotel’s competitive set directly within the Revinate application. With over one hundred review channels, Revinate collects the most comprehensive review data from hotels and allows you to track key reputation metrics on how your hotel compares to the competitors you specify. If you have a new hotel in your area you would like to compare yourself to, you will be able to add/remove and get access to this comprehensive data on your competitors all on your own, without reaching out to Revinate to do so. Be sure to visit our Help Desk for a step-by-step guide on how to use the new Competitor Set Management Tool.
Revinate Product Names
What’s in a name anyway? We wanted to make it as simple as possible for our users to understand the capabilities of each of our four core products. Formerly known as the Guest Feedback Suite and inGuest, our four core products will now be known as Revinate Reputation™, Revinate Surveys™, Revinate Marketing™, and Revinate Engage™. How simple and easy is that? Please let us know if you have any questions about these products, or visit our updated website here.
This is the second installment of our monthly product blog post. We hope the Revinate community finds these periodic updates helpful as we continue to release more exciting product features in the months ahead.
If there are topics that you’d like to see covered in this update, please let us know by emailing us at firstname.lastname@example.org. We look forward to letting you know about more exciting product features coming soon.
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