Hotels bank on Revinate

More than 12,000 hotels globally rely on our Guest Data Platform and guest communication solutions.

Collection of upsell offer ideas: 2 drinks at the hotel bar, someone using a keycard to check in early, and towels next to stones for a spa experience.

Drive your hotel’s direct revenue

Create targeted upsell offers for rooms and amenities, nurture reservation inquiries, inspire previous guests to return, and convert guests who started and didn’t complete bookings — all through harnessing data that you own.

Our Guest Data Platform, purpose-built for hospitality, delivers profitability from month 1.

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Deliver delightful guest experiences

Personalize guest communications across their journey — research, booking, check-in, during stay, and after check-out. Deliver upsell offers and feedback requests across channels — voice, text, email, and web chat.

Our guest communication solutions makes sure your guests are delighted and remain loyal.

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Properties that rely on us

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Our solutions

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests.

We deliver on increasing profitability from day 1.

We build specifically for the hospitality industry. We know that hoteliers are in the business of managing guests, not rooms. Hospitality groups and independent hotels alike are committed to driving direct revenue and delighting guests. We deliver on increasing profitability from day 1.

Revinate Marketing

Our email marketing solution delivers 73% higher revenue per recipient with smart segmented campaigns. Segment and automate your email marketing efforts in one place.

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Reservation Sales

Our voice-based solution delivers a 20% increase in voice channel revenue on average. Capture guest demand data and personalize booking journeys, all while optimizing your workforce.

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Revinate Ivy

Our text messaging solution reaches guests at the right time — with a 98% open rate within 2 minutes of receipt. Offer late checkouts, personalized upsell offers, or ask guests for feedback.

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Revinate Guest Feedback

Our reputation management and guests survey solution delivers a 409% increase in new review volume on TripAdvisor. Automate reminders and workflows for case resolution.

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RezForce

Our top-performing reservation contact center has a 99.9% booking accuracy rate. Capture and convert your leads, build a quality database, and reclaim otherwise lost revenue.

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Revinate customers are everywhere

Hotel groups, as well as independent hotels, across the world bank on Revinate because our solutions drive direct revenue for them. We take pride in delivering excellent customer service around the globe.

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More about our customers

FEATURED CUSTOMER

The Ovolo Group

The Ovolo Group, with 12 hotels and 10 restaurants across Hong Kong and Australia, achieved 52x ROI with Revinate within 2 months by recovering guests who had started their booking on the website and had abandoned it. Automated emails delivered to these guests to remind them of their booking resulted in 15% of guests coming back to the website and completing their booking. Read more success stories >

Stephen Howard
Group Director of Marketing
Ovolo Hotels

Once it’s set up, Shopping Cart Abandonment works in the background to drive direct bookings, freeing up the marketing team to work on other projects.