Webinar Materials – Best Practices for Responding to Reviews
Thanks to everyone that turned up for today’s Webinar about managing your online reputation. A special thank you to our guest and online review guru, Daniel Edward Craig. Please check out his site for more examples, great advice, and his e-book, Hoteliers’ Guide to Online Reputation Management.
We hope that you left the Webinar with a better understanding of the review site guidelines, why you should respond publicly to feedback, and some best practices for responding to reviews.
If you would like to review the materials from today’s Webinar or share them with others, you can find a PDF of the slide deck here. You can also find a recorded version of the Webinar below.
In addition, we would love any feedback about the event in the comments area. Thank you!