Guides

Cover of Revinate's guide, "The basics of hotel email marketing"
Guide

The basics of hotel email marketing

New to hotel email marketing or looking to take your skills to the next level? This guide has everything you need to know to step up your email efforts.

Cover of "The ultimate guide to upselling techniques for hotels"
Guide

The ultimate guide to upselling techniques for hotels

Every hotel has upsell potential if a measured and calculated approach is applied. This guide is here to help you target your upsells to the right people at the right time.

Guide

The ultimate guide to email marketing for hotels

Learn what it takes to boost loyalty, guest engagement, and revenue through email marketing.

Cart abandonment
Guide

Top 10 strategies to recover abandoned booking revenue

For every 5 guests who initiate a booking, 4 will leave before completing the transaction. Let’s change that.

Guide

How to respond to hotel reviews

Today, the guest experience is more visible than ever before. Reviews are front and center for the world to see, whether on dedicated review sites or OTAs. If you provide a great guest experience, a 5-star review is likely your reward.

Guide

A guide to hotel loyalty

Learn how to successfully navigate the modern loyalty landscape for your hotel.

2021 Hotel Marketing Benchmark report
Benchmark report

Marketing benchmark report 2021

Uncover key trends and statistics that will give you the advantage in your 2022 marketing strategy.

Benchmark report

Reputation benchmark report 2021

Benchmark your hotel and uncover the insights you need for smarter hotel reputation management in 2022.

Tech as a core part of hotel budgets
Guide

How to make hotel tech a core part of your budget

Almost 52% of hotel executives plan to use AI and analytics to improve personalization. Technology is here to help you automate and enhance the guest experience.

Guide

10 dos & don’ts for your call center

Your guests’ experience starts long before they set foot on your property. We’re sharing the dos and don’ts to start your guests’ experience off on the right foot and build brand loyalty with that first phone call.

Guide

Getting started with hotel data collection and email capture

Direct bookings are 12.5% more profitable than OTA bookings, but having a clean database is key. Learn how you can start gathering and maintaining clean guest data now.

Guide

The basics of hotel data security

Learn everything you need to know to protect your guest data.

Benchmark report

Reputation benchmark report 2020

Benchmark your hotel and uncover the insights you need for smarter hotel reputation management in 2021.

Benchmark report

Marketing benchmark report 2020

Download our 2020 global marketing benchmark report to uncover key trends and best practices for smarter hotel marketing.

Benchmark report

Reputation benchmark report 2019

Benchmark your hotel and uncover the insights you need for smarter hotel reputation management in 2019.

Benchmark report

Marketing benchmark report 2019

Get the actionable insights you need to improve your email marketing and benchmark your success.

Benchmark report

Reputation benchmark report 2018

Benchmark your hotel and uncover the insights you need for smarter hotel reputation management in 2018.

Benchmark report

Marketing benchmark report 2018

Get the actionable insights you need to improve your email marketing and benchmark your success.

Benchmark report

Survey benchmark report 2018

In this report we analyzed more than 20 million surveys across the globe in 2017.

Guide

Marketing calendar

Everything you need to know to start planning your 2020 marketing strategy, initiatives, and campaign calendar.

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