Download your copy today to benchmark your hotel and uncover the insights you need for smarter reputation management in 2019.

140,000

Revinate analyzed over 184 million reviews from 140,000 hotels in 200 countries to bring you a comprehensive look at the trends, changes, and channels that you'll want to focus on in 2019.

Revinate analyzed over 184 million reviews from 140,000 hotels in 200 countries to bring you a comprehensive look at the trends, changes, and channels that you'll want to focus on in 2019.

FACT:

In 2018, travelers wrote nearly 95 million hotel reviews. While this number is staggering, the number of new reviews only grew by 8% in 2018, compared to 27% in 2017.

For ten years, Revinate has been helping global hotel brands manage their online reputations, amassing over 427 million online hotel reviews so far.

Industry Leading Report

"We’re excited to provide hoteliers with the industry knowledge they need to get the most out of reputation management in 2019."
-Hospitality Marketing Team, Revinate
"We’re excited to provide hoteliers with the industry knowledge they need to get the most out of reputation management in 2018."

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HOTELS ANALYZED

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Benchmark Report

2019 Reputation

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Benchmark Report

2019 Reputation

2019 Reputation

Benchmark Report

HOTELS ANALAYZED

Download your copy today to benchmark your hotel and uncover the insights you need for smarter hotel reputation management in 2019. 

This report is designed to provide benchmarking guidelines for hoteliers, allowing them to understand how the market is continuing to change. Hoteliers can use this information to assess their performance and define an effective strategy for 2019.

HOTEL BENCHMARK

Gain insights into how the market changed year-over-year. We dive into review growth in 2018 and how it impacts your hotel.

2018 Review Growth

Wondering where you should focus your efforts? Uncover what review sites contributed the most in 2018.

Distribution by Site

Global numbers are great, but your hotel is unique. Dive into regional and hotel class based ratings to get a better view.

Findings by Region

Some of our Favorite Topics:

Stay ahead of the latest trends in the industry, including review volume and channel distribution.

What's Trending

See how your response rate stacks up against other hotels in your region and around the globe.

Review Response Metrics

A Look Forward

Take a closer look at emerging channels, like Google to assess their rising global influence.

"Reviews are continuing to concentrate a few key sites. In 2018, more than 80 percent of online reviews came from just 3 sites.

FACT: