Drive Direct Bookings

Improve campaign ROI through targeted marketing communications.

Connect With Guests

Personalize messaging while effortlessly creating, automating and measuring your email marketing efforts.

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Centralize Guest Data

Intelligently associate Property Management System (PMS) data within Revinate Marketing to aggregate Rich Guest Profiles in one platform.

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Increase Guest Revenue

Entice guests with room and amenity upsells while consistently delivering on expectations through an easy-to-use request center.

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Hospitality CRM

With PMS Data Integration

Combine the power of your existing Property Management System (PMS) with Revinate Marketing to seamlessly create complete guest profiles.

FEATURES

Rich Guest Profiles

Build comprehensive guest profiles by combining stay history, campaign engagement, post-stay surveys, loyalty, and total lifetime value.

Guest Loyalty

Define loyal guests based on lifetime spend, number of stays, booking channel, and NPS score to segment and deliver personalized campaigns.

Database Health

Maintain email deliverability and sender reputation by monitoring database health over time.

higher revenue per recipient achieved with smart segmented campaigns

“[Revinate] made it easy to create personalized communications for our database, leading to over $1 million in revenue in five months.”

- Molly Collins, Brand Marketing Manager The Charles Hotel

Upsells & Upgrades

For Rooms & Amenities

Allow guests to enhance their stay with a seamless way to request room and amenity upsells. Integrated directly in email or transactional campaigns, guests will be taken to a mobile-responsive page to request upgrades.

ADDITIONAL FEATURES

Edit & Change

Provides guests with the latest and most relevant upsells with the ability to change, add or remove upsells in minutes.

Approve & Manage Requests

Stay on top of requests with an easy-to-use request center to approve and communicate with guests. Never miss an opportunity with real-time notifications in-app and email.

Upsell Reporting

Fully understand the success of your upselling efforts by tracking revenue per upgrade and viewing pending requests at a glance.

Average upsell revenue generated per month, per hotel

“...Just checked the results from the automated campaigns. The champagne bottles from pre-arrival upsells pay for the monthly Revinate fee 3 times over!”

- Phillip Rokeach, CEO, Amano Group