Connect With Guests
Personalize messaging while effortlessly creating, automating and measuring your email marketing efforts.
learn moreCentralize Guest Data
Intelligently associate Property Management System (PMS) data within Revinate Marketing to aggregate Rich Guest Profiles in one platform.
learn moreIncrease Guest Revenue
Entice guests with room and amenity upsells while consistently delivering on expectations through an easy-to-use request center.
learn moreEmail Marketing
With Smart Segmentation & Targeting
Easily create actionable guest segments based on guest profile data, surveys, and campaign engagement to send targeted email campaigns to guests pre-arrival, onproperty, or post-stay.
FEATURES
Email Builder
Drag & Drop all day long while staying on-brand and mobile responsive with an intuitive and versatile email builder. Once your email is complete, send for review to colleagues, preview within inboxes, and schedule to send.
Campaign Reporting
Track performance in real-time with detailed campaign and revenue attribution metrics. Compare performance against previous campaigns and other properties in your portfolio.
Connect With Guests
Personalize messaging while effortlessly creating, automating and measuring your email marketing efforts.
Centralize Guest Data
Intelligently associate Property Management System (PMS) data within Revinate Marketing to aggregate Rich Guest Profiles in one platform.
Increase Guest Revenue
Entice guests with room and amenity upsells while consistently delivering on expectations through an easy-to-use request center.
“Revinate has been an essential component of our success in driving rate and RevPAR. From its ease-of-use, to the segmentation capabilities, it has helped us reach our guests directly in a way that was not possible before.”
- Jamie Fox, Director of Rooms, Hotel Emma
Hospitality CRM
With PMS Data Integration
Combine the power of your existing Property Management System (PMS) with Revinate Marketing to seamlessly create complete guest profiles.
FEATURES
Rich Guest Profiles
Build comprehensive guest profiles by combining stay history, campaign engagement, post-stay surveys, loyalty, and total lifetime value.
Guest Loyalty
Define loyal guests based on lifetime spend, number of stays, booking channel, and NPS score to segment and deliver personalized campaigns.
Database Health
Maintain email deliverability and sender reputation by monitoring database health over time.
higher revenue per recipient achieved with smart segmented campaigns
“[Revinate] made it easy to create personalized communications for our database, leading to over $1 million in revenue in five months.”
- Molly Collins, Brand Marketing Manager The Charles Hotel
Upsells & Upgrades
For Rooms & Amenities
Allow guests to enhance their stay with a seamless way to request room and amenity upsells. Integrated directly in email or transactional campaigns, guests will be taken to a mobile-responsive page to request upgrades.
ADDITIONAL FEATURES
Edit & Change
Provides guests with the latest and most relevant upsells with the ability to change, add or remove upsells in minutes.
Approve & Manage Requests
Stay on top of requests with an easy-to-use request center to approve and communicate with guests. Never miss an opportunity with real-time notifications in-app and email.
Upsell Reporting
Fully understand the success of your upselling efforts by tracking revenue per upgrade and viewing pending requests at a glance.
Average upsell revenue generated per month, per hotel
“...Just checked the results from the automated campaigns. The champagne bottles from pre-arrival upsells pay for the monthly Revinate fee 3 times over!”
- Phillip Rokeach, CEO, Amano Group