MARKETING

Combine the Power of a Hospitality CRM with Email Marketing

With PMS Data Integration

Combine the power of your existing Property Management System (PMS) with Revinate Marketing to seamlessly create complete guest profiles.

HOSPITALITY CRM

Rich Guest Profiles

Link, monitor, and post to social media accounts for a more complete view of your property's online engagement.

Evaluate your competitors' performance and identify their strengths and weaknesses.

Guest Loyalty

Maintain email deliverability and sender reputation by monitoring database health over time.

Database Health

Access tools for highly targeted communications that drive direct bookings, upgrades, spa appointments, and more.

Deepen engagement by understanding guest preferences so they get messages they want to receive.

Deliver world-class, personalized service across the entire guest experience.

Personalize messaging while effortlessly creating, automating and measuring your email marketing efforts.

Centralize Guest Data

Entice guests with room and amenity upsells while consistently delivering on expectations through an easy-to-use request center.

Increase Guest Revenue

Intelligently associate Property Management System (PMS) data within Revinate Marketing to aggregate Rich Guest Profiles in one platform.

Connect With Guests

"Revinate has been an essential component of our success in driving rate and RevPAR. From its ease-of-use, to the segmentation capabilities, it has helped us reach our guests directly in a way that was not possible before.”

- Jamie Fox, Director of Rooms, Hotel Emma

Higher Revenue per recipient achieved with smart segmented campaigns

73

%

EMAIL MARKETING

With Smart Segmentation & Targeting

Easily create actionable guest segments based on guest profile data, surveys, and campaign engagement to send targeted email campaigns to guests pre-arrival, on-property, or post-stay.

Personalized Communication

Connect with guests authentically through smart segmentation, behavioral triggers and personalized fields.

Track performance in real-time with detailed campaign and revenue attribution metrics. Compare performance against previous campaigns and other properties in your portfolio.

Campaign Reporting

Drag & Drop all day long while staying on-brand and mobile responsive with an intuitive and versatile email builder.

Email Builder

Access tools for highly targeted communications that drive direct bookings, upgrades, spa appointments, and more.

Deepen engagement by understanding guest preferences so they get messages they want to receive.

Deliver world-class, personalized service across the entire guest experience.

Maximize your efforts with the ability to create compelling one-time campaigns. Get creative with seasonal, holiday, or flash sales to newsletters and emails to on-property guests.

One-Time Campaigns

Create recurring and drip campaigns to strengthen your email marketing efforts. Build out campaigns for transactions, birthdays and an endless variety of post-stay emails including book direct, loyalty, and welcome back offers.

Automated Campaigns

For Rooms & Amenities

Allow guests to enhance their stay with a seamless way to request room and amenity upsells. Integrated directly in email or transactional campaigns, guests will be taken to a mobile-responsive page to request upgrades.

UPSELLS & UPGRADES

Edit & Change

Provides guests with the latest and most relevant upsells with the ability to change, add or remove upsells in minutes.

Stay on top of requests with an easy-to-use request center to approve and communicate with guests. Never miss an opportunity with real-time notifications in-app and email.

Approve & Manage Requests

Fully understand the success of your upselling efforts by tracking revenue per upgrade and viewing pending requests at a glance.

Upsell Reporting

Average upsell revenue generated per month, per hotel

2500

$

“[Revinate] made it easy to create personalized communications for our database, leading to over $1 million in revenue in five months. The Revinate team was also incredibly knowledgeable and patient in the months leading up to GDPR, empowering me to appropriately communicate with our European guests."

-Molly Collins, Brand Marketing Manager The Charles Hotel

“...Just checked the results from the automated campaigns. The champagne bottles from pre-arrival upsells pay for the monthly Revinate fee 3 times over!”

– Phillip Rokeach, CEO, Amano Group

Combine the Power of a Hospitality CRM with Email Marketing

MARKETING

"Revinate has been an essential component of our success in driving rate and RevPAR. From its easy of use, to the segmentation capabilities, it has helped us reach our guests directly in a way that was not possible before.”

With Smart Segmentation & Targeting

73

%

Higher Revenue per recipient achieved with smart segmented campaigns

“They’ve made it easy to create personalized communications for our database, leading to over $1 million in revenue in five months. The Revinate team was also incredibly knowledgeable and patient in the months leading up to GDPR, empowering me to appropriately communicate with our European guests.

$2500

Average upsell revenue generated per month, per hotel

“...Just checked the results from the automated campaigns. The champagne bottles from pre-arrival upsells pay for the monthly Revinate fee 3 times over!”

Revinate 2018

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