Turn guest data into revenue and satisfaction

an industry first, inguest delivers:

Revolutionary Social
Guest Profiles
A Transformational Mobile Guest Experience
Unprecedented New Revenue Streams
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NEW

Introducing inGuest

With innovative mobile technology and access to rich guest profiles, hoteliers can finally engage guests, exceed their expectations and execute precisely targeted marketing campaigns that improve ROI and drive revenue and loyalty.

Guest Marketing
Guest Profiles
Mobile App
Request Center
Feedback Suite

Adele Miller

San Francisco Bay Area Female, 24 - 35

0 stays
0 nights

$

0 spent

Inguest Insights

0 hotel reviews

0 followers

Unknown

0 friends


Interests

Spa Foodie Live Music Wine

PRE-STAY
PRE-STAY ON-SITE POST-STAY

How inGuest works ...

Adele makes a reservation at the Avertine Hotel. inGuest begins to fill in her guest profile with past stay information.

The hotel receives an arrival report with a VIP guest list. Adele’s profile shows 6 hotel reviews and high social activity with 5K Twitter followers.

Adele receives an advanced check-in email and upgrades to a suite. The front desk gets an SMS and confirms with Adele.

After checking-in, Adele receives a welcome SMS and heads to the bar for happy hour.

She uses the Mobile App to order room service for breakfast.

The hotel gets an alert that Adele has written a 5 star review on TripAdvisor.

Three months later, the hotel sends a targeted email to Twitter VIPs and wine lovers. Adele makes her 5th reservation.

How inGuest works ...

Adele makes a reservation at the Avertine Hotel. inGuest begins to fill in her guest profile with past stay information.

The hotel receives an arrival report with a VIP guest list. Adele’s profile shows 6 hotel reviews and high social activity with 5K Twitter followers.

Adele receives an advanced check-in email and chooses an upgrade to a suite. The front desk gets an SMS and confirms with her.

After checking-in, Adele receives a welcome SMS and heads to the bar for happy hour.

She uses the Mobile App to order room service for breakfast.

The hotel gets an alert that Adele has submitted a 5 star survey that was automatically posted to TripAdvisor.

Three months later, the hotel sends a targeted email to Twitter VIPs and wine lovers. Adele makes her 5th reservation.

Know your guests, exceed their expectations.

With Social Guest Profiles, you can transform your service and targeting while exclusive mobile and guest communication channels will open up brand new revenue streams.