How to maintain guest satisfaction during COVID-19
Today, as hotels are planning for recovery after a long year of losses, it is more important than ever to gather and use guest feedback in order to maintain...
Encourage Travel This Summer By Leveraging Social Proof
Social proof is defined as a psychological phenomenon where people assume the actions of others in an...
Taking a fresh look at surveys amid coronavirus
For hoteliers that want to drive loyalty, there is nothing more valuable than understanding how guests experience...
Looking to customize your post Covid-19 marketing? Surv...
If you are fortunate enough to be working now, there’s no shortage of things you can do...