Billions of guest data points

The data ingestion layer of hospitality’s leading CDP

The data ingestion layer of hospitality’s leading CDP

The foundational layer of Revinate CDP. Every reservation, email, call, text, dinner reservation, or spa appointment — every touchpoint is an opportunity to collect guest data. We work with our integration partners to collect these billions of guest data points from your hotel booking systems, folio, golf, spa, restaurant reservation systems – even your Revinate activation products – so you can make decisions to drive direct bookings confidently.

The foundational layer of Revinate CDP. Every reservation, email, call, text, dinner reservation, or spa appointment — every touchpoint is an opportunity to collect guest data. We work with our integration partners to collect these billions of guest data points from your hotel booking systems, folio, golf, spa, restaurant reservation systems – even your Revinate activation products – so you can make decisions to drive direct bookings confidently.

Revinate should be every hotelier’s primary platform for direct bookings.

Revinate should be every hotelier’s primary platform for direct bookings.

Patrick Norton
Chief Marketing Officer, Brittain Resorts & Hotels

Why a CDP is your ultimate superpower

Why a CDP is your ultimate superpower

As a hotelier, you have access to billions of guest data points from your golf, spa, restaurant reservation systems, hotel booking systems, folio – even your Revinate activation products. Our customer data platform brings all this together, so you can make data-driven decisions instantly. Driving direct bookings is now your superpower.

As a hotelier, you have access to billions of guest data points from your golf, spa, restaurant reservation systems, hotel booking systems, folio – even your Revinate activation products. Our customer data platform brings all this together, so you can make data-driven decisions instantly. Driving direct bookings is now your superpower.

Net Operating Income

Watch profits grow and expand the asset value for shareholders

Shift share from OTAs

Streamline spend with OTAs, travel agents, and third party channels

Portfolio expansions

Scale your business with reliability and brand consistency

Risk mitigation

Protect your business against data/security breaches

Understanding data ingestion

Understanding data ingestion

Why does data ingestion matter? Without it, your guest insights stay fragmented, limiting your ability to create meaningful, personalized experiences. Build a complete 360 view of your guests — their preferences, behaviors, and spending habits — to deliver tailored marketing, boost loyalty, and drive direct bookings like never before.

Why does data ingestion matter? Without it, your guest insights stay fragmented, limiting your ability to create meaningful, personalized experiences. Build a complete 360 view of your guests — their preferences, behaviors, and spending habits — to deliver tailored marketing, boost loyalty, and drive direct bookings like never before.

70%

Businesses believe siloed and poor data quality impacts revenue growth by 25% and more

12 hours

Employees lose 12 hours per week looking for data, says Forrester

70%

Businesses believe siloed and poor data quality impacts revenue growth by 25% and more

12 hours

Employees lose 12 hours per week looking for data, says Forrester

Accessible data

Available data is not the same as data that is accessible to you when you need it the most. A CDP’s data ingestion layer collects large amounts of guest data across different hotel tech systems.

Available data is not the same as data that is accessible to you when you need it the most. A CDP’s data ingestion layer collects large amounts of guest data across different hotel tech systems.

Database value

Building a Rich Guest Data database directly impacts your net operating income. Profiles with emails and phone numbers can bring in up to $80/profile. With 100,000 records, that’s $8M.

Building a Rich Guest Data database directly impacts your net operating income. Profiles with emails and phone numbers can bring in up to $80/profile. With 100,000 records, that’s $8M.

Data silos

Companies lose an estimated 20% of revenue due to siloed data or inefficiencies. Annually, that loss can total up to $15M.

Companies lose an estimated 20% of revenue due to siloed data or inefficiencies. Annually, that loss can total up to $15M.

Data sets

We currently integrate with 100+ PMS and support over 30 on-site reservation systems. Take a look at our full partner ecosystem here.

We currently integrate with 100+ PMS and support over 30 on-site reservation systems. Take a look at our full partner ecosystem here.

Request a data connection for our Revinate CDP

We are constantly adding partners so we can maximize the value of data ingestion. Write to us if you have a specific connection request.

Resource: A comprehensive guide to the hotel CDP

Go from messy, disorganized data to supercharged insight and activation in five easy steps. Dive into the world of CDPs and the difference it can make to your bottom line. Read the guide here: A comprehensive guide to the hotel customer data platform →

Podcast: How to quiet the noise to hear your data speaking

Listen to Hotel Moment podcast host and Revinate CMO Karen Stephens talk with Revinate CEO Bryson Koehler about how tech is built to serve your hotel’s bottom line. Listen here: Your data is speaking →

Everything you need to supercharge your hotel

Everything you need to supercharge your hotel

Revinate Guests →

The core of our data platform for hoteliers to understand, segment, activate data

The core of our data platform for hoteliers to understand, segment, activate data

Revinate Marketing →

Integrated email marketing product to engage with guests throughout their journey

Integrated email marketing product to engage with guests throughout their journey

Revinate Ivy →

A one-stop AI-powered messaging that works 24/7, 365 days a year

A one-stop AI-powered messaging product that works 24/7, 365 days a year.

Guest Feedback →

Consolidated reputation management, guest satisfaction, and guest experience surveys

Consolidated reputation management, guest satisfaction, and guest experience surveys

Reservation Sales & RezForce →

Voice channel product that is optimized to accelerate inbound call conversion and outbound call strategy. RezForce is a natural complement to our Reservation Sales product. An on-demand contact center service that captures the full demand of your voice channel and drives direct revenue. Our reservation agents pick up when your team logs off.

Voice channel product that is optimized to accelerate inbound call conversion and outbound call strategy. RezForce is a natural complement to our Reservation Sales product. An on-demand contact center service that captures the full demand of your voice channel and drives direct revenue. Our reservation agents pick up when your team logs off.

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