Revinate

Emails deliver battle tested successes

Emails deliver battle tested successes

Driving direct bookings with your hotel email marketing

Use email to connect with your guests and achieve your revenue goals. By 2027, email users will reach 4.9 billion, with revenue projected at $13.7 billion by 2025. Join the 40% of hoteliers using email, powered by data platforms, effectively to deliver personalized campaigns at the perfect time. Revinate Marketing, our integrated email marketing product, enables you to crush your revenue goals.

Use email to connect with your guests and achieve your revenue goals. By 2027, email users will reach 4.9 billion, with revenue projected at $13.7 billion by 2025. Join the 40% of hoteliers using email, powered by data platforms, effectively to deliver personalized campaigns at the perfect time.

Visualization of Revinate's rich guest profile next to an image of two women working together on a computer.

Why use email channel? Highly lucrative.

Why use email channel? Highly lucrative.

Email marketing influences booking decisions. Use data-driven insights to craft hyper-segmented and personalized emails and watch revenues per marketing campaign skyrocket. For every $1 spent on email marketing, you could generate $38 in revenue.

Email marketing influences booking decisions. Use data-driven insights to craft hyper-segmented and personalized emails and watch revenues per marketing campaign skyrocket. For every $1 spent on email marketing, you could generate $38 in revenue.

30x revenue

Abandoned cart or post-purchase campaigns generate more revenue per recipient (Forbes)

20% increase

Effective upselling campaigns can increase customer lifetime value by 20% (Harvard Business Review)

30x revenue

Abandoned cart or post-purchase campaigns generate more revenue per recipient (Forbes)

20% increase

Effective upselling campaigns can increase customer lifetime value by 20% (Harvard Business Review)

We consistently see that email continues to be one of our best communication tools.

We consistently see that email continues to be one of our best communication tools.

Bree Brostko
Chief Operating Officer & Head of Brand Strategy, Retro Hospitality

Email: with guests every step of their journey

Email: with guests every step of their journey

With the email channel, personalizing communications for guests at every stage of their journey – from inspiration through post-stay – converts to revenue. We analyzed over 1.8 billion emails to show you that the email channel is one of hospitality’s most powerful marketing channels.

With the email channel, personalizing communications for guests at every stage of their journey – from inspiration through post-stay – converts to revenue. We analyzed over 1.8 billion emails to show you that the email channel is one of hospitality’s most powerful marketing channels.

2.6x revenue

Adding just three segment filters gives hoteliers more revenue per email

23x conversions

Targeted segmentation results in higher converting email campaigns

2.6x revenue

Adding just three segment filters gives hoteliers more revenue per email

23x conversions

Targeted segmentation results in higher converting email campaigns

Newsletters

One-time campaigns like newsletters inspire guests to book – delivering 270 room nights or $1,298 in average booking value per campaign.

Cart abandonment

Sending follow-up emails to guests who left the booking engine before completing the reservation delivered $1,312 in average booking value.

Upsells

In their pre-arrival emails, hoteliers offered guests room upgrades, early check-ins, amenities booking – earning $83 per booking in 2023.

Food and beverage upsells

When hoteliers included F&B upsells in their welcome/check-in emails to their guests, they saw revenue conversions.

Direct bookings

Send OTA bookers an email after they’ve completed their stay to entice them to book direct on their next visit.

Building loyalty

Guests open emails that are sent closer to the anniversary of their last stay reminding them of the special time they had

Get a personalized walk-through right away

Activate your superpowers with a demo customized to your needs and geared to answer your questions. Don’t wait to unleash your potential!

We are a year into our journey with Revinate and seeing our guest database grow with a measurable shift in our direct booking strategy.

We are a year into our journey with Revinate and seeing our guest database grow with a measurable shift in our direct booking strategy.

Marc Winchell, Corporate CRM Manager, Pacific Hospitality Group

Marc Winchell, Corporate CRM Manager, Pacific Hospitality Group

Meet Revinate Marketing

Meet Revinate Marketing

Revinate Marketing is an email marketing product that gives hoteliers superpowers to engage with guests throughout their journey – from inspiration to confirmation, from arrival on-property to booking their next stay.

Revinate Marketing is an email marketing product that gives hoteliers superpowers to engage with guests throughout their journey – from inspiration to confirmation, from arrival on-property to booking their next stay.

Drag & drop email composer

Rushed for time? Running campaigns across properties? Craft beautifully designed, on-brand emails in minutes – without any HTML experience.

AI-powered

Generate content or images in minutes with our AI-powered composer. Test these emails using AI to ensure your emails are optimized to drive conversions.

Email analytics

Get the insightful data you need to report on and improve every single email to drive better results across all campaigns.

Direct booking strategies that win

Direct booking strategies that win

Discover the direct booking strategies that are driving revenue for your peers. We analyze our data across products to showcase best practices that will give you superpowers.

Segmentation →

The more segment filters you apply to an audience, the more revenue per recipient you’ll earn.

The more segment filters you apply to an audience, the more revenue per recipient you’ll earn

OTA winback →

Convince guests who booked through an OTA to book direct on their next visit

Convince guests who booked through an OTA to book direct on their next visit

Loyalty →

Build loyalty with your guests to generate more direct revenue

Build loyalty with your guests to generate more direct revenue

Get the 2024 Hospitality Benchmark Report
What you’ll learn

We tap into our customer data to give you reliable benchmarks for questions like ‘Was that email campaign successful?’ Or, ‘Is your reservations team leaving money on the table?’ Use this report to champion the work of your team, compare your results to hoteliers in your region, and define your goals.

Download →

Hotel Moment podcast: hospitality leaders share insights

Hotel Moment podcast: hospitality leaders share insights

Blog posts: essential reading

Blog posts: essential reading

Everything you need to supercharge your hotel

Everything you need to supercharge your hotel

The core of our data platform for hoteliers to understand, segment, activate data

The core of our data platform for hoteliers to understand, segment, activate data

Integrated email marketing product to engage with guests throughout their journey

Integrated email marketing product to engage with guests throughout their journey

A one-stop AI-powered messaging that works 24/7, 365 days a year

A one-stop AI-powered messaging product that works 24/7, 365 days a year.

Consolidated reputation management, guest satisfaction, and guest experience surveys

Consolidated reputation management, guest satisfaction, and guest experience surveys

Voice channel product that is optimized to accelerate inbound call conversion and outbound call strategy. RezForce is a natural complement to our Reservation Sales product. An on-demand contact center service that captures the full demand of your voice channel and drives direct revenue. Our reservation agents pick up when your team logs off.

Voice channel product that is optimized to accelerate inbound call conversion and outbound call strategy. RezForce is a natural complement to our Reservation Sales product. An on-demand contact center service that captures the full demand of your voice channel and drives direct revenue. Our reservation agents pick up when your team logs off.

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