Office hours for IHG hoteliers
Don’t have time to stay the full session? No problem! Feel free to drop in and out. Office hours will not be recorded for distribution after the session. Questions will be answered on a first-come, first-served basis.
Meet your hosts

Philippa Lucas
Sr. Customer Success Manager
Philippa Lucas is a seasoned marketing professional with a background in hotel revenue management. Her deep understanding of APAC’s diverse markets and cultures enables her to tailor her email marketing strategies to meet the unique needs and preferences of each audience. She is passionate about helping hoteliers achieve success through email marketing.

Romley Mikkelson
Customer Success Manager
Romley Mikkelson specializes in helping hoteliers elevate their guest engagement through Revinate Marketing. With a strong focus on data-driven strategy, she partners with hotels to optimize their marketing campaigns, increase direct bookings, and drive loyalty. She is passionate about ensuring clients leverage automation, personalization, and performance insights to deliver impactful, revenue-generating communications to their guests.
Get started with Revinate
More than 12,500 hotels globally rely on our guest communication hotel software. See a live demo of Revinate products and get pricing for your hotel.
More than 12,500 hotels globally rely on our guest communication hotel software. See a live demo of Revinate products and get pricing for your hotel.