The power source for guest insights

The data engine core of hospitality’s leading CDP

The data engine core of hospitality’s leading CDP

The core processing component of the CDP. It transforms ingested data into actionable insights. After the data ingestion layer collects billions of guest touchpoints, the engine cleans, unifies, and enriches this fragmented data into comprehensive guest profiles. This powerful core connects the dots, enabling segmentation, personalization, and smarter decision-making to drive direct bookings and guest loyalty.

The core processing component of the CDP. It transforms ingested data into actionable insights. After the data ingestion layer collects billions of guest touchpoints, the engine cleans, unifies, and enriches this fragmented data into comprehensive guest profiles. This powerful core connects the dots, enabling segmentation, personalization, and smarter decision-making to drive direct bookings and guest loyalty.

Revinate should be every hotelier’s primary platform for direct bookings.

Revinate should be every hotelier’s primary platform for direct bookings.

Patrick Norton
Chief Marketing Officer, Brittain Resorts & Hotels

Why a CDP is your ultimate superpower

Why a CDP is your ultimate superpower

As a hotelier, you have access to billions of guest data points from your golf, spa, restaurant reservation systems, hotel booking systems, folio – even your Revinate activation products. Our customer data platform brings all this together, so you can make data-driven decisions instantly. Driving direct bookings is now your superpower.

As a hotelier, you have access to billions of guest data points from your golf, spa, restaurant reservation systems, hotel booking systems, folio – even your Revinate activation products. Our customer data platform brings all this together, so you can make data-driven decisions instantly. Driving direct bookings is now your superpower.

Net Operating Income

Watch profits grow and expand the asset value for shareholders

Shift share from OTAs

Streamline spend with OTAs, travel agents, and third party channels

Portfolio expansions

Scale your business with reliability and brand consistency

Risk mitigation

Protect your business against data/security breaches

Understanding the data engine core

Understanding the data engine core

The data engine core transforms raw, ingested data into actionable insights by cleansing, unifying, and enriching billions of guest touchpoints. Leveraging graph technology, it maps relationships across systems, connecting fragmented data into complete guest profiles. This powerful engine fuels advanced segmentation, personalized marketing, and smarter decisions to drive direct bookings and guest loyalty.

The data engine core transforms raw, ingested data into actionable insights by cleansing, unifying, and enriching billions of guest touchpoints. Leveraging graph technology, it maps relationships across systems, connecting fragmented data into complete guest profiles. This powerful engine fuels advanced segmentation, personalized marketing, and smarter decisions to drive direct bookings and guest loyalty.

70%

Businesses believe siloed and poor data quality impacts revenue growth by 25% and more

12 hours

Employees lose 12 hours per week looking for data, says Forrester

70%

Businesses believe siloed and poor data quality impacts revenue growth by 25% and more

12 hours

Employees lose 12 hours per week looking for data, says Forrester

Data unification

Unifies all ingested data sources into a single, comprehensive guest profile by cleansing duplicates, errors, and inconsistencies. Data is enriched for accurate targeting and activation.

Unifies all ingested data sources into a single, comprehensive guest profile by cleansing duplicates, errors, and inconsistencies. Data is enriched for accurate targeting and activation.

Data storage

Enables access to historical data for enriched insights, providing scalability for large guest data volumes and ensuring efficient retrieval for segmentation and campaign activation.

Enables access to historical data for enriched insights, providing scalability for large guest data volumes and ensuring efficient retrieval for segmentation and campaign activation.

Advanced targeting

Leveraging graph technology and machine learning, the data engine uncovers patterns and relationships in guest data, enabling advanced targeting with precision.

Leveraging graph technology and machine learning, the data engine uncovers patterns and relationships in guest data, enabling advanced targeting with precision.

Graph database

Models and analyzes relationships as nodes (data entities) and edges (connections), enabling real-world insights into guest behavior, preferences, and interactions for a deeper understanding.

Models and analyzes relationships as nodes (data entities) and edges (connections), enabling real-world insights into guest behavior, preferences, and interactions for a deeper understanding.

Identity resolution

Unifying data from multiple sources to create a single, accurate guest profile. By connecting identifiers like emails, phone numbers, and behaviors, hotels recognize guests across channels and properties.

Unifying data from multiple sources to create a single, accurate guest profile. By connecting identifiers like emails, phone numbers, and behaviors, hotels recognize guests across channels and properties.

Advanced segment builder

Enables hotels to create precise guest segments using demographics, booking history, behavior, and preferences, enabling targeted campaigns, personalized messaging, and improved effectiveness.

Enables hotels to create precise guest segments using demographics, booking history, behavior, and preferences, enabling targeted campaigns, personalized messaging, and improved effectiveness.

Request a data connection for our Revinate CDP

We are constantly adding partners so we can maximize the value of data ingestion. Write to us if you have a specific connection request.

Resource: A comprehensive guide to the hotel CDP

Go from messy, disorganized data to supercharged insight and activation in five easy steps. Dive into the world of CDPs and the difference it can make to your bottom line. Read the guide here: A comprehensive guide to the hotel customer data platform →

Podcast: How to quiet the noise to hear your data speaking

Listen to Hotel Moment podcast host and Revinate CMO, Karen Stephens talk with Revinate CEO, Bryson Koehler about how tech is built to serve your hotel’s bottom line. Listen here: Your data is speaking →

Everything you need to supercharge your hotel

Everything you need to supercharge your hotel

Revinate Guests →

Need a clearer view of your guests?
Identify and retain your best guests with a unified 360 view of your guests.

Need a clearer view of your guests?
Identify and retain your best guests with a unified 360 view of your guests.

Revinate Marketing →

Relying too much on OTAs?
Engage with guests throughout their journey to maximize direct bookings.

Relying too much on OTAs?
Engage with guests throughout their journey to maximize direct bookings.

Revinate Ivy →

Missing guest requests — and staff?
Send personalized, AI-powered guest messages 24/7 to free up your staff.

Missing guest requests — and staff?
Send personalized, AI-powered guest messages 24/7 to free up your staff.

Guest Feedback →

Need to improve your reputation?
Manage, measure, and optimize reviews across 100+ sites with 1 application.

Need to improve your reputation?
Manage, measure, and optimize reviews across 100+ sites with 1 application.

Reservation Sales & RezForce →

Want to convert more calls?
Boost inbound call conversion and outbound call strategy with Reservation Sales. Drive even more direct bookings with RezForce by allowing our reservation agents to pick up when your team logs off.

Want to convert more calls?
Boost inbound call conversion and outbound call strategy with Reservation Sales. Drive even more direct bookings with RezForce by allowing our reservation agents to pick up when your team logs off.

Ready to increase your direct bookings?

Tell us a bit about yourself, and we’ll show you the best available solutions.